Apartment Maintenance Manager - Emory Point

AIR Communities • Atlanta, GA

4d • Onsite

About The Position

AIR Communities is seeking a Service Manager to join their team at the Emory Point apartment community in Atlanta, GA. This role is crucial in ensuring the apartment communities are well-maintained and a desirable place to live. The Service Manager will be responsible for the appearance and upkeep of the community, directly impacting resident satisfaction. The position utilizes industry-leading technology for a modern maintenance approach, focusing on both apartment turnovers for new residents and resolving service requests for current residents, offering new challenges daily.

Requirements

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1-3 years of experience leading a team of people in customer service and asset maintenance
• A reliable mode of transportation
• Ability to work a flexible schedule including evenings, weekends, 7-day work weeks (depending on community needs and seasonality), and on-call shifts (at least one week a month)
• Comfort with physical activity as you must be able and willing to move heavy equipment and machinery
• Ability to read, write, and speak English

Nice To Haves

• Passionate about team building
• Strong with mechanical aptitude
• Solution-focused
• Practical
• Motivated
• Customer service oriented
• Highly organized
• Great trouble-shooter
• Expert on attention to detail

Responsibilities

• Lead and develop a team of 1+ direct reports
• Provide exemplary service to residents and team members
• Manage all aspects of property maintenance which includes vendor relationships, service staff, preventative maintenance, apartment turns, and resident service requests
• Communicate property maintenance and capital needs to management and ensure maintenance and capital needs are addressed
• Ensure property follows / in compliance with AIR operating procedures/guidelines, regulations, and other compliance matters including those related to Environmental Health & Safety
• Manage budget efficiently to maximize return on investment while maintaining highest level of quality and customer service

Benefits

• Paid time off including vacation, sick time, and 14 holidays.
• Medical, dental, vision , and life insurance options
• HSA/FSA plans
• Short and long-term disability paid by the company.
• An Apartment Discount Benefit option is available to live on-site at the community you are working
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid time annually for community service.
• Commuter benefits
• Pet insurance.
• Consumer discounts on various products and services.
• Opportunities for ongoing professional development, leadership training, and career growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed