AP & Employee Expense Specialist

Mixpanel•San Francisco, CA

4h•Onsite

About The Position

Mixpanel turns data clarity into innovation. Trusted by more than 29,000 companies, including Workday, Pinterest, LG, and Rakuten Viber, Mixpanel’s AI-first digital analytics help teams accelerate adoption, improve retention, and ship with confidence. Powering this is an industry-leading platform that combines product and web analytics, session replay, experimentation, feature flags, and metric trees. Mixpanel delivers insights that customers trust. Visit mixpanel.com to learn more. The Operational Finance team keeps the business running day-to-day across Accounting & AP, Billing, Collections, Payroll, and Deal Desk. This role sits within the Accounting & AP function, which is responsible for accurately recording all vendor-related transactions and keeping our vendors paid on time. As an AP & Employee Expense Specialist, you'll be the primary owner of Mixpanel's accounts payable and employee expense programs, operating across Zip (AP) and Navan (T&E). You bring accuracy, timeliness, and analytical instinct to what might look like transactional work — surfacing patterns, forming recommendations, and driving resolution without being asked.

Requirements

4+ years of experience in AP, expense management, or a related finance operations role
Working knowledge of domestic and international payment methods, currency structures, and common processing errors
Experience with procure-to-pay and T&E platforms (Zip & Navan; NetSuite a strong plus)
Strong analytical skills and proactive communication style — you bring issues with context and a recommendation
Ability to manage a consistent weekly cadence independently and follow through without reminders

Nice To Haves

Familiarity with GL coding, accruals, or month-end close processes
Experience in a high-growth or SOX-adjacent environment

Responsibilities

Triage and manage the AP inbox in Zip daily; assess all flagged invoices within one week with documented rationale
Own the weekly payment run, wallet funding analysis, and payment readiness reviews; flag persistent vendor patterns with a proposed fix
Monitor and clear the Navan flagged transaction queue daily; maintain standardized response templates and upload weekly activity to NetSuite
Prepare monthly T&E flag trend analysis with MoM data, root cause hypothesis, and a concrete recommendation
Manage the physical card program using the three-strikes compliance framework; draft corrective action communications for manager review
Prepare AP aging reports, Navan reconciliation, T&E accruals, and international reclassifications at month-end close
Attend weekly Procurement/AP and monthly Cash/AP meetings with prepared agendas; follow through on action items proactively
Own the [email protected], [email protected], #ap-help, and #travel-and-expense-at-mixpanel channels; respond within 48 hours