AOG Technician III

Citadel Aviation•Savannah, GA

About The Position

Performs all phases of aircraft and component repair, maintenance, and modification as a member of Citadel’s Aircraft on Ground (AOG) Response Crew. Work includes dismantling, repairing, assembling, and erecting machinery and mechanical devices, and exchanging or replacing electrical equipment and components. The role supports grounded aircraft at the Savannah facility and at customer locations away from the facility, with the goal of returning aircraft to service safely and promptly. This is a 100% on-call position. The technician must remain reachable and able to depart for an assignment within two hours of notification, except during approved paid time off and one scheduled weekend off call each month. On-call duty covers all other weekends and company holidays. The role requires short-notice domestic and international travel, and assignments may involve extended stays away from home. When not deployed, the technician works at the Savannah hangar or facility on schedules and shifts assigned by the reporting manager, including days, nights, weekends, or holidays. On-call coverage is scheduled by the Aircraft Operations Director; trades or changes require prior approval. The technician carries out routine and complex maintenance, troubleshoots discrepancies, completes inspections and documentation, and coordinates the parts, tooling, ground support, and vendor services required for off-site work. The position also involves representing Citadel at customer sites, maintaining safety and housekeeping standards, supporting ARC readiness and facility-based work when not deployed, and attending company-required training. The position has no direct supervisory responsibilities, but may serve as the senior Citadel representative at an AOG event and direct other assigned technicians or contract labor for that event. Work is considered outdoor and medium work. It takes place at customer locations, ramps, remote airfields, and facilities not controlled by Citadel, in the weather and conditions present there. Work may occur at any hour, including nights, weekends, and holidays, and may follow extended travel. Duties require frequent walking, standing, and climbing; working through airframe, engine, and undercarriage openings while on ladders or scaffolds; using hoists, lifts, precision instruments, and tools; frequent lifting up to 20 pounds and occasional lifting up to 50 pounds; and occasional climbing, stooping, kneeling, squatting, reaching, repetitive arm and hand movements, and seated work with back support. Exposure to climate changes normally experienced in an aviation repair facility is expected.

Requirements

At least 10 years of aircraft maintenance experience on large-cabin Gulfstream models G450, G550, and G650.
Valid FAA Mechanic Certificate with Airframe and Powerplant ratings.
High school diploma or equivalent.
Ability to read, understand, and apply maintenance manuals, technical data, work instructions, and regulatory documentation in English, and communicate clearly with dispatch, customers, and regulatory personnel.
Must report for assignments with a personal set of standard trade-specific tools.
Current, valid driver's license where required to perform the position’s essential functions.
Ability to meet the 100% on-call, weekend, holiday, and two-hour response requirements, and to work any assigned schedule at the Savannah hangar or facility when not deployed.
Ability to travel on short notice, including overnight and extended trips, and to hold or obtain a valid passport.
Ability to remain reachable throughout on-call periods, be fit for duty when reporting, and be free from any condition or substance that would prevent immediate assignment to safety-sensitive work.
Must live within commuting distance of the Savannah facility sufficient to meet the two-hour departure requirement.
Must be able to travel domestically and internationally on short notice.

Nice To Haves

Prior AOG, line maintenance, field service, or mobile repair team experience.
Aircraft maintenance experience on current fleet types maintained or modified by the Repair Station.
Experience in V/VIP custom aircraft interior completions.
Completion of General Familiarization Training Courses on current fleet types maintained or modified by the Repair Station.
Current passport with no travel restrictions.
Strong leadership skills.
Effective decision-making and sound judgment when working without immediate on-site support.
Strong negotiating skills.
Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
Excellent written and oral communication skills for interacting with staff across departments, customers, vendors, and regulatory personnel.
Excellent organizational and problem-solving skills, including prioritizing workload according to business demands and working well under pressure.
Flexibility and composure when schedules change with little notice.

Responsibilities

Respond to AOG events at the Savannah facility and customer aircraft locations within the assigned response window.
Troubleshoot, repair, and return grounded aircraft to service with limited support, tooling, and facilities at the aircraft location.
Perform routine maintenance tasks, including lubrication and filter work, and carry out engine, flight control, and other complex routine checks without assistance.
Troubleshoot unfamiliar system discrepancies, determine corrective actions, and correct inbound faults and other non-routine maintenance issues.
Perform scheduled and unscheduled maintenance, repair, modification, inspections, and parts replacement on aircraft, engines, landing gear, and components in accordance with applicable Federal Aviation Regulations and repair station requirements.
Follow the Repair Station and Quality Manual, Federal Aviation Regulations, Airworthiness Directives, advisory circulars, manufacturer service bulletins, and other applicable requirements; begin maintenance only when the proper, current, approved or acceptable data is available.
Confirm availability of approved data, parts, tooling, and local authorizations before off-site work, and notify the Aircraft Operations Director if any are unavailable.
Coordinate parts and tooling shipments, ground support, and local vendor support at aircraft locations.
Maintain safe work areas and good housekeeping, enforce applicable safety practices, and restore customer or third-party facilities to their original condition.
Tag and appropriately store aircraft components, parts, and panels.
Complete maintenance documentation and signoffs in accordance with the Repair Station Manual and task requirements.
Provide the Aircraft Operations Director and dispatch with status updates at required intervals, including findings, parts needs, and estimated return-to-service timing.
Ensure operations personnel use and handle tools and equipment properly; return tooling, GSE, and ground equipment to their designated storage areas.
Account for and return company tooling, test equipment, and unused parts at the end of assignments, and complete required expense and travel reporting.
Identify opportunities for continuous process improvement and greater efficiency while prioritizing safety.
Represent Citadel professionally at customer sites and interact respectfully with customers, operators, FBOs, and regulatory personnel.
Deliver quality service and meet safety and performance standards, with the goal of returning clean, reliable, airworthy aircraft promptly and exceeding customer satisfaction.
Participate in company-required training.
When not deployed, perform facility-based maintenance, ARC readiness work, tooling and kit preparation, and other assigned work at the Savannah hangar or facility.
When serving as the senior Citadel representative during an AOG event, direct the work of other assigned technicians or contract labor as needed.