Anti-Violence Program Case Manager & Advocate

Arab American Family Support Center•New York, NY

5d•Hybrid

About The Position

The Mayor’s Office to End Domestic and Gender-Based Violence (ENDGBV) operates the City’s five Family Justice Centers (FJCs), which provide comprehensive, multi-disciplinary and trauma-informed services for victims of intimate partner violence, sex trafficking and sexual assault. The Arab-American Family Support Center provides case management services, crisis intervention, advocacy, information, and referrals to victims of domestic violence at each Family Justice Center. As a member of AAFSC’s Anti-Violence Program Team, the Case Manager and Advocate will provide crisis intervention and direct services to program clients at the Family Justice Center. He or she will be responsible for conducting safety assessments, crisis intervention, supportive counseling and safety planning with survivors, as well as referrals and advocacy on behalf of survivors.

Requirements

BA/BS/BSW required in human service or a related field
U.S. Work Authorization required.
All prospective job candidates must meet screening requirements of both AAFSC and the Family Justice Centers, which may include a background check, finger printing and State Central Registry clearance.

Nice To Haves

Fluency in Spanish or Arabic preferred. Reading and writing proficiency is a plus.
Relevant work experience with one or more of the following populations/issues preferred: domestic violence, assault, and/or torture survivors; trafficked persons; immigrants; refugees; social justice
Counseling, community organizing, and/or group work experience preferred, with understanding of impact of intersectional violence and trauma (sexual, political, structural)
Excellent and culturally competent interpersonal skills, with preference for experience with/interest in Arab, Middle Eastern, North African, Muslim, and/or South Asian communities
Experience and creativity in navigating medical, legal, and social service systems
Demonstrate ability to work under pressure in a calm and reassuring manner
Strong written communication and organizational skills; ability to manage multiple tasks

Responsibilities

Conduct intake with clients to assess risk and determine service needs.
Provide ongoing safety planning and survivor-centered case management.
Engage in crisis intervention, including but not limited to service coordination with law enforcement, District Attorney offices, hospitals and other service providers.
Provide criminal justice and family court information, advocacy/support (e.g. drafting Order of Protection petitions), and court accompaniment to victims/survivors.
Provide information and filing-support regarding public assistance and other government entitlements, housing/shelter applications and transfers, Office of Victim Services compensation, lock replacement, short-term financial assistance, food pantries, and clothing donation centers.
Assist clients in preparing OVS compensation claims applications and submit a minimum of 3 applications a month.
Identify and provide referrals to outside therapeutic, legal, and other services as necessary.
Maintain thorough case files, document client sessions and services provided, and maintain updated demographic reports for regular funder reports in a timely manner.
Attend ongoing technical trainings, workshops, committees and lectures to ensure best-practice development and knowledge of current resources for clients.
Perform data entry into a computerized record keeping system and maintain thorough and accurate case records and statistics.
Assist in developing informational materials and presenting about domestic violence, gender-based violence and sexual assault dynamics, structural factors, and resources.
Attend weekly individual and monthly group supervision meetings.
Participate in AAFSC meetings and attend meetings on behalf of AAFSC.
Perform other duties assigned by Director, Anti-Violence Program.