Annual Giving Officer

SAN FRANCISCO BALLET ASSOCIATION•San Francisco, CA

1d•$78,000 - $85,000•Onsite

About The Position

The Annual Giving Officer is a member of San Francisco Ballet’s Philanthropy team and manages Friends of San Francisco Ballet, a membership program for donors contributing between $75 and $2,499. The role secures individual-donor support through direct solicitation and builds a culture of philanthropy through meaningful cultivation and stewardship. It contributes to the organization’s Comprehensive Campaign by encouraging donor engagement and participation and helping achieve Campaign goals. Working closely with the Individual Giving team, the Annual Giving Officer supports prospecting, moves management, segmentation, donor communications, and strategies to meet contributed revenue goals and expand philanthropic reach. The position oversees the Friends program’s daily operations, donor communications, benefits, and events; solicits and stewards donors; maintains donor records in Tessitura; and uses giving data to refine segmentation and engagement strategies. It represents San Francisco Ballet at donor events, performances, tours, and in the Jeannik Méquet Littlefield Intermezzo Lounge, and supports major fundraising events throughout the season. Evenings and weekends are required.

Requirements

One to three years of individual giving or fundraising experience.
Strong written and verbal communication skills, including the ability to establish rapport with donors, volunteers, and staff through email, letters, phone, and personal contact.
Sound project management skills, including organizing and managing multiple projects to meet deadlines.
Ability to collaborate with discretion, kindness, and respect across departments and contribute to a culture of philanthropy.
Ability to safeguard confidential information and use discretion with sensitive information.
Ability to maintain accurate, accessible documentation and records.
Ability to review, edit, and proof work accurately for clarity and consistency.
Current knowledge of word processing and spreadsheet software.
Ability to use office and computer equipment effectively.
Ability to stand for several hours and lift 25 pounds.
Availability to work evenings and weekends.

Nice To Haves

Familiarity with CRM software such as Tessitura, Raiser’s Edge, Blackbaud, or Salesforce is preferred.
Love of the performing arts is desired.
Knowledge of dance or classical music is a plus.

Responsibilities

Oversee day-to-day operations of the Friends of San Francisco Ballet membership program for donors giving $75–$2,499, including stewardship activities, thank-you calls, benefit fulfillment, events, ticketing and special donor requests, and communications.
Solicit Friends-level donors and prospects through direct mail, email, and phone outreach to meet budgeted revenue goals.
Develop personalized solicitation and stewardship plans for a curated donor portfolio to promote engagement, retention, and growth.
Manage the Friends of San Francisco Ballet email and phone line.
Foster donor connections through regular, timely communication and excellent customer service.
Present current and prospective donors with opportunities to align their interest in dance with San Francisco Ballet’s mission-driven work.
Collaborate with the Individual Giving team on prospecting and donor acquisition to build a strong donor pipeline and support seamless moves management.
Support annual fund appeals and stewardship and cultivation communications, including drafting copy, sourcing photos, and submitting design requests.
Work with the Annual Fund Operations Manager to analyze giving trends, identify opportunities, and refine segmentation strategies using data.
Envision and lead Friends donor events with the Events team, including Member Mingle, Dress Rehearsals, and Orchestra Rehearsals.
Maintain accurate donor records in Tessitura, including contact reports, plans, membership levels, and recognition names.
Host supporters in the Jeannik Méquet Littlefield Intermezzo Lounge and at backstage tours, donor events, and performances throughout the season.
Support the Events team during Nutcracker Luncheon, Gala season, Spring Festival, and other fundraising events, including on-site duties such as seating, check-in, and wayfinding.
Complete other assigned projects and duties.
Work with Event and Development staff to plan and execute Friends stewardship and cultivation events.
Represent San Francisco Ballet professionally and communicate the Ballet’s position on sensitive issues while maintaining donor goodwill.
Maintain documentation, files, correspondence, and records so they are accessible and comprehensible to others.
Review, edit, and proof work for consistency and clarity using the organization’s style guide and standard business grammar, punctuation, and spelling.
Maintain current knowledge of word processing and spreadsheet software and develop specialized knowledge of Tessitura.
Use office and computer equipment efficiently to perform duties.