Annual and Sustaining Giving Officer

Legacy Community Health•Houston, TX
•Onsite

About The Position

The Annual and Sustaining Giving Officer plans, implements, and manages annual fundraising campaigns that increase philanthropic support for Legacy Community Health, primarily through gifts under $10,000 annually. The role builds relationships with annual and planned giving prospects through identification, engagement, solicitation, stewardship, and retention, and develops tailored fundraising plans in partnership with the Vice President of Major Gifts - Individual & Planned Giving and organizational leadership. The position supports annual giving, planned gifts, bequests, charitable trusts, and blended giving opportunities. It also contributes to initiatives such as the annual golf tournament, annual fund appeals, and planned giving campaigns. The officer uses data, communications, and donor stewardship to strengthen engagement and retention, working collaboratively with executive leadership and Development, Marketing, and Data Services teams. The role reports to the Vice President of Major Gifts - Individual & Planned Giving and is scheduled from 9 AM to 5 PM.

Requirements

  • Bachelor’s degree.
  • Three to five years of demonstrated success in nonprofit development.
  • Familiarity with the Houston philanthropic community.
  • Ability to travel occasionally.
  • Strong customer service, written communication, and verbal communication skills.
  • Ability to remain calm under stressful conditions.
  • Proficiency in Microsoft Office Suite and ability to learn new software programs quickly.
  • Ability to manage multiple deadlines and prioritize.
  • Sound decision-making ability.
  • Attention to detail and commitment to accuracy.
  • Ability to operate independently within role scope, recognize strategic or enterprise-wide decisions, escalate appropriately, and protect confidential information.

Nice To Haves

  • CFRE.
  • Experience managing a donor database, particularly Raiser’s Edge NXT.
  • Experience in healthcare, community health, clinical, nonprofit, or another complex and regulated environment.
  • Knowledge of Adobe products.
  • Working knowledge of donor management databases such as Raiser’s Edge NXT or eTapestry.
  • Working knowledge of Crescendo, Integrated Marketing for Planned Gifts.
  • Working knowledge of donor relations and fundraising analytics.
  • Working knowledge of email marketing software such as Constant Contact or Mailchimp.
  • Spanish fluency.

Responsibilities

  • Assist with creating and executing the Development Department’s strategy.
  • Create targeted and segmented appeals to maximize donor engagement and giving.
  • Develop, lead, and implement fundraising appeals and strategies to achieve goals.
  • Manage a portfolio of top annual giving donors and prospects, including those giving $500–$5,000 and above, through visits and personalized identification, cultivation, solicitation, and stewardship.
  • Identify prospects for future major gift support.
  • Write and develop solicitation letters, proposals, and other fundraising materials.
  • Track and report appeal metrics and provide annual giving reports and trend data.
  • Collaborate with Legacy marketing staff to create, design, and implement marketing strategies that enhance annual giving efforts.
  • Collaborate with Legacy Data Services to acknowledge gifts accurately and promptly and maintain accurate donor records in the database.
  • Work with Legacy Data Services staff to manage the online giving platform and specialized giving pages as needed.
  • Attend donor, stewardship, and community events as required.
  • Work independently and make sound decisions using judgment and analytical skills to communicate effectively internally and externally.
  • Develop and implement project plans.
  • Develop effective marketing and communications materials.
  • Perform assigned responsibilities to meet department goals and objectives.
  • Perform other duties assigned by the supervisor.

Benefits

  • Paid time off and paid company holidays.
  • Medical, dental, vision, and life insurance.
  • Flexible Spending Account (FSA).
  • 403(b) retirement plan with company match.
  • Short-term and long-term disability.
  • $0 copay for Legacy Provider visits.
  • $0 copay for prescriptions filled at Legacy Pharmacies.
  • Travel insurance and pet insurance.
  • Subsidized gym membership.
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