Northeast Animal Shelter - Animal Welfare Specialist (Salem, MA)

MSPCA-Angell Careers•Salem, MA
•Onsite

About The Position

Animal Welfare Specialists work directly with people and their pets to support the MSPCA’s mission and effect positive change in the community. At the Northeast Animal Shelter in Salem, Massachusetts, the role involves hands-on care for several animal species, supporting adoptions, and helping people surrender animals compassionately and without judgment. The position is full-time at 40 hours per week and requires weekend days. Spanish proficiency is encouraged.

Requirements

  • At least one year of experience in a customer service or client care position.
  • Excellent judgment and interpersonal skills.
  • Eagerness to support the human-animal bond.
  • Applicants should detail animal care and customer service experience in their cover letter.

Nice To Haves

  • Previous work or volunteer experience with animals.
  • Proficiency in Spanish.

Responsibilities

  • Feed animals and clean and disinfect their living spaces.
  • Provide enrichment activities and exercise animals.
  • Administer medications to animals.
  • Facilitate adoptions by matching animals with prospective adopters through conversation, aiming for the best possible outcome for both the person and the animal.
  • Assist with animal surrenders in an empathetic, compassionate, and nonjudgmental manner.

Benefits

  • Health insurance
  • Dental insurance
  • Life insurance
  • 403(b) retirement plan
  • Tuition reimbursement
  • Paid holidays
  • Sick time
  • Vacation time
  • Employee discounts for pet health care
  • Free on-site parking
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