Animal Welfare Supervisor

Nebraska Humane•Omaha, NE

2d•Onsite

About The Position

The Animal Welfare Supervisor provides direct leadership and supervision to the Animal Welfare team and oversees its day-to-day activities. In collaboration with the Director of Animal Welfare, the supervisor contributes to performance management, discipline, recruitment, training, and termination processes while ensuring high standards of animal care and operational excellence. The role supervises Animal Welfare Specialists – Cat Staff and reports to the Director of Animal Welfare. The supervisor oversees staff, interns, and volunteers; coordinates animal care and movement through the shelter; maintains procedures, supplies, facilities, and equipment; and helps ensure animals are handled humanely and safely. The position includes humane euthanasia and cremation, preparing animals for rabies testing, identifying and reporting medical or behavioral conditions, and coordinating with other teams and departments. The schedule is Thursday through Monday, 7:00 a.m. to 4:00 p.m. The position requires at least 40 hours per week, weekend and evening availability, attendance at special events, and availability for after-hours contact and on-call work. The work involves exposure to animals, possible zoonotic diseases and hazardous chemicals, varied shelter temperatures and noise, and occasional outdoor conditions. Physical requirements include lifting up to 50 pounds, use of all extremities, good vision and coordination, and the ability to work around animals without severe allergic reactions.

Requirements

Associate of Arts degree, or qualifying work experience substituted at one year of experience for each year of education; a Bachelor of Arts degree is preferred.
Two years of prior supervisory experience, including hiring and delivering disciplinary actions.
Ability to work with, evaluate, coach, and supervise staff and volunteers respectfully and effectively while holding them accountable for results.
Knowledge of shelter maintenance techniques and accepted sanitary practices.
Knowledge of animal breeds and their characteristics, and familiarity with symptoms of diseases common to dogs and cats.
Computer proficiency with Word and Excel and ability to learn new programs.
Ability to maintain confidential information.
Effective written and verbal communication skills.
Commitment to treating people and animals with respect, contributing to effective teamwork, promoting interdepartmental cooperation, and fostering beneficial public relations.
Maturity, good judgment, professionalism, analytical skills, and ability to identify issues and opportunities and solve problems within existing resources.
Comfort and skill working with culturally diverse staff, volunteers, and community members.
Affection for animals, concern for their welfare, and willingness to accommodate animals in the workplace.
Ability to work cordially, safely, and efficiently in fast-paced, stressful conditions.
Ability to demonstrate the organization's core values of compassion for all animals, respect and dignity for all, excellence, and teamwork.
Ability to work independently and as part of a team.
Valid driver's license with an acceptable driving record and proof of vehicle insurance.
Availability for at least 40 hours per week, weekend and evening hours, special events, after-hours contact, and on-call work.
Ability to work around animals without severe allergic reactions and to work in environments with potential exposure to zoonotic diseases and hazardous chemicals.
Ability to use all extremities, lift at least 50 pounds, perform detailed work with good vision, and coordinate physical movements.

Nice To Haves

Bachelor of Arts degree.

Responsibilities

Interview, hire, train, schedule, supervise, coach, evaluate, and assist direct reports to ensure daily animal care and feeding follow NHS standard operating procedures; provide regular feedback and cover shifts as needed.
Interview, select, schedule, and oversee interns, monitoring their progress and providing guidance on departmental expectations and procedures.
Guide volunteers in following departmental procedures and expectations.
Complete the daily changeover list, determine the status of shelter animals, and help animals move through the system as quickly as possible.
Conduct daily population rounds with medical and behavior team members.
Maintain service standards by leading by example, coaching staff, and following appropriate care, cleaning, and feeding procedures.
Maintain and update departmental standard operating procedures.
Monitor housing capacity and coordinate effective use of kennel space for incoming animals.
Perform humane euthanasia and cremation of animals.
Prepare and submit animals for rabies testing.
Maintain inventory and order kennel and feeding supplies, food, and equipment according to established procedures.
Ensure facilities and equipment are safe, clean, and serviceable, and train staff in proper and safe equipment use as needed.
Use appropriate animal handling techniques and ensure animals are handled, housed, and socialized humanely and safely.
Identify medical or behavioral conditions and report them to appropriate staff.
Promote teamwork, communication, and cooperation among direct reports, other departments, and volunteers.
Perform duties in a manner that supports NHS goals, programs, and business.
Maintain the confidentiality of all information.
Perform other duties and assist the Director of Animal Welfare as assigned.