Animal Services Supervisor

Town of Cary•Cary, NC

About The Position

The Cary Police Department is seeking a dedicated and compassionate Animal Services Supervisor to lead its Animal Services team and help ensure the health, safety, and well-being of people and animals in the community. The position combines hands-on animal services work with leadership and public service. The supervisor oversees daily team operations, guides employees, coordinates investigations, and ensures consistent enforcement of Cary ordinances related to animal services. The role also serves as a resource to residents, partner agencies, and Police Department personnel on animal-related matters.

Requirements

Education and experience equivalent to graduation from high school, with some experience as a veterinary assistant or animal-related training.
Valid North Carolina driver’s license with an acceptable driving record.
Tranquilizer weapon certification.
Certified euthanasia technician.
General knowledge of laws, ordinances, and regulations governing animal control.
Knowledge of the geography of the Town.
Some knowledge of domestic animal care, control, and handling.
Ability to recognize symptoms of communicable diseases and knowledge of applicable methods and procedures.
Ability to identify various animal breeds.
Ability to work in a high-stress environment.
Ability to maintain records and file reports.
Ability to deal effectively with the public.
Ability to lead and supervise employees.
Successful completion of a physical and psychological exam, drug testing, background check, Computer Voice Stress Analysis (CVSA), and satisfactory reference checks before employment.
Considerable physical ability to perform animal control duties, including walking, running, lifting animals, reaching, stooping, and kneeling.
Visual acuity sufficient to read and write handwritten and typewritten reports and information.

Responsibilities

Respond to dispatched calls and receive, investigate, and answer complaints concerning stray, wild, or owned animals.
Maintain and prepare statistical records.
Attend community interest meetings and coordinate special events.
Prepare the annual budget request for the Animal Control function.
Complete annual performance evaluations for assigned employees.
Review animal reports and assign cases as needed.
Review officers’ case reports and assign cases for management or follow-up.
Complete payroll for the team.
Patrol the Town to check for animals running at large, licenses, and vaccinations.
Set up and attend annual spay/neuter clinics.
Impound abandoned and stray animals and transport them to the animal shelter.
Issue warning notices and ordinance tickets, and conduct follow-up investigations as necessary.
Work with sworn officers to obtain and serve search warrants.
Contact owners of animals that have bitten someone to enforce quarantine; prepare and submit required reports.
Euthanize animals, follow disposal and testing procedures, maintain a log book, and order euthanasia drugs.
Return animals to their owners.
Rescue trapped, lost, or injured animals; provide immediate medical assistance to injured animals and transport them to veterinarians.
Investigate lost or stolen animal reports.
Support police operational units when animal control is needed.
Receive and investigate citizen complaints relating to dogs and other animals.
Appear in court, including testimony in criminal and civil proceedings.
Give school presentations on animal care and control.
Investigate citizen complaints about personnel performance at a supervisory level.
Perform other job-related tasks as required.