Animal Services Officer

City of Cibolo•Cibolo, TX

4d•$19 - $25

About The Position

Under the general direction of the Animal Services Manager, the Animal Services Officer responds to calls about lost and stray animals, transports animals safely, and provides appropriate care. The role includes investigating bite cases, preparing rabies specimens for intake, and delivering excellent customer service while supporting the City of Cibolo Animal Shelter. The position involves extensive interaction with animals and contributes to team building and knowledge of animal wildlife operations. The officer provides animal care, impounds and documents animals, handles adoption and ownership-transfer processes, and transports or manages animals in the field. Duties also include responding to injured and deceased animals, maintaining shelter cleanliness and accurate records, and participating in staff meetings, community events, and special functions. The employee may be assigned other duties commensurate with the role.

Requirements

High school graduate or General Education Degree (GED).
At least one year of professional animal-handling experience.
Valid Texas Class C Driver’s License.
Obtain valid Texas DSHS Animal Control Officer Basic Training certification within six months of hire.
Obtain pre-exposure rabies shots within six months of hire.
Complete and maintain cybersecurity and CJIS training.
Knowledge of animal types, species, breed identification, and animal behavior.
Knowledge of humane animal care, capture, restraint, and handling individual animal temperaments.
Ability to use animal restraint equipment safely and effectively and gain animals’ confidence during restraint, transport, grooming, or treatment.
Ability to work rotating schedules, including nights, weekends, and holidays.
Ability to perform moderately heavy physical labor and use cleaning materials and equipment efficiently.
Ability to communicate and present information effectively in one-on-one and small-group situations, including oral and written communication and report writing.
Customer service, problem-solving, and deductive-reasoning skills.
Ability to perform basic arithmetic and calculate proportions, percentages, area, and volume.
Ability to follow written, oral, or diagrammed instructions using common-sense judgment.
Ability to cooperate with others, support team goals, and contribute to a constructive team environment.
Ability to maintain alertness for safety, respond resiliently to disappointment or constructive feedback, demonstrate compassion and keen observation, negotiate with difficult people, and make rational and effective decisions.

Responsibilities

Provide animal care, including vaccinations and deworming, bathing, feeding, dietary control, cage cleaning, pest and infectious-agent prevention, and transportation.
Locate, contain, receive, assess, identify, photograph, document, and impound animals; inspect their health and coordinate appropriate action with doctors.
Maintain clean and accurate shelter records.
Process adoption and animal ownership transfers, including paperwork, eligibility discussions, handling related funds, and providing receipts and health certificates when applicable.
Investigate animal surrender cases to assess health and temperament.
Locate and handle animals in the wild; evaluate danger and capture or exterminate animals based on professional evaluation.
Clean up roadkill, pick up and dispose of carcasses, and assist injured animals by providing shelter when possible.
Restrain animals up to 200 pounds intermittently; lift animals up to 50 pounds and lift heavier animals with assistance.
Move animals between cages and between indoor and outdoor areas or rooms.
Answer incoming calls about lost and stray animals and investigate bite cases.
Prepare rabies specimens for intake.
Attend staff meetings and participate in department functions, community efforts, open houses, and special events; occasionally present topics at staff meetings.
Maintain a professional, compassionate, observant, safety-conscious, ethical, and team-oriented approach; seek or offer assistance when needed and avoid conduct that undermines team relationships.
Perform other duties as assigned.