Animal Services Manager

City of Antioch•Antioch, CA

1d•Hybrid

About The Position

The City of Antioch is currently accepting applications for the Animal Services Manager position located within the Antioch Police Department. Animal Services is dedicated to promoting animal welfare and public awareness which results in humans and animals living together in harmony. The Antioch Animal Services Center is responsible for the enforcement of Local and State Laws relating to the care, control, and protection of animals and of our citizens. Officers’ responsibilities include picking up and confining stray, sick, injured, vicious and dead animals; issuance of dog licenses; patrolling the City streets; control of animal nuisance problems and animal euthanasia. The Animal Shelter also provides adoption, volunteer, and education programs.

Requirements

A Bachelor's Degree from an accredited college or university with a major in public or business administration, animal science, or a closely related field, or equivalent to completion of twelfth grade and at least four years of responsible professional level office management experience.
Five (5) years of fulltime, or its equivalent, in animal control and/or shelter operations Including at least two (2) years in a jurisdiction responsible for the licensing, housing of animals and field enforcement of State and local animal control laws and ordinances
At least two (2) years of supervisory or management responsibilities with a City or County animal services agency, humane society, animal hospital, or related facility.
Experience should include working with the public and program management and development.
Possession and maintenance of a valid California Motor Vehicle Operator's license.
Out of State valid Motor Vehicle Operator's license will be accepted during the application process.
Must obtain a valid California Motor Vehicle Operator's license within six (6) months of employment.
Must be able to obtain a valid Euthanasia Certificate that is recognized by the State Humane Association of California and the California Animal Control Directors Association within one (1) year of employment.
Modern principles, practices and techniques of the control and care of animals.
Accepted principles and practices of organization, management and supervision.
Principles and practices of business and public administration applicable to the Animal Services unit.
Modern principles and practices used in the operation of an animal shelter.
Principles and practices of budget preparation and administration.
Methods and techniques of animal collection and impoundment.
Behavior and other characteristics of various breeds of dogs, cats, and other wild and domestic animals and livestock.
Modern principles and practices of animal care, including best practices, and first aid.
Symptoms and behavior associated with rabies and other diseases common to animals.
Current methods and equipment used in the care and control of animals.
Pertinent federal, state, and local laws, codes, and regulations including laws and regulations governing the care, housing, and control of animals.
Methods and techniques used in customer service and public relations.
Principles and procedures of record keeping and statistical analysis and reporting.
Principles of business communications.
Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases.
English usage, spelling, grammar, and punctuation.
Geographic features and locations within the area served.
Standard broadcasting procedures of a police radio system.
Occupational hazards and standard safety practices.
Direct Animal Services unit including animal shelter operations and animal control services and activities.
Select, train, and evaluate staff.
Plan, organize, coordinate and direct the work of subordinates.
Plan and organize work to meet changing priorities and deadlines.
Recommend and implement goals, objectives, policies, and procedures for providing animal shelter and animal control services and activities.
Analyze interpersonal and animal related situations quickly and determine appropriate responsive action for the Animal Services unit.
Compose effective correspondence and reports.
Interpret legal and administrative directives.
Formulate regulations conforming to such directives, plans, organizes the implementation of such regulations.
Speak before and deal effectively with civic groups, local government, and the public.
Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.
Effectively represent the Animal Services unit to outside individuals and agencies to accomplish the goals and objectives of the unit; speak before community groups, including advocacy groups.
Work cooperatively with other departments and outside agencies.
Establish and maintain effective working relationships with those contacted in the course of work.
Perform the full range of animal control activities.
Capture and care for a variety of domestic, exotic and wild animals.
Recognize symptoms of rabies and common animal diseases.
Perform euthanasia.
Operate a variety of animal control equipment in a safe and effective manner.
Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, staff, or other agencies on sensitive issues in area of responsibility.
Prepare clear, accurate and concise records, reports, correspondence and other written material.
Use good judgment and common sense in handling difficult situations.
Communicate clearly and concisely, both orally and in writing.

Responsibilities

Manages all operations of the animal shelter.
Develops and directs the implementation of goals, objectives, policies, procedures and work standards for the entire Animal Services unit.
Develops and implements management systems, procedures and standards for program evaluation.
Preparation and administration of the Animal Services program budget; submit budget recommendations; monitors the budget and develops sources of additional funding or revenue.
Selects and trains Animal Services staff; monitors work activities to ensure compliance with established policies and procedures; prepares performance evaluations and ensures their job-related training and development.
Confers with subordinates to develop plans and initiate procedural changes.
Conducts staff meetings to explain and interpret rules and policies and explain enforcement problems.
Assigns and directs daily activities including investigation of complaints, dangerous animals, welfare checks, other field services and patrol, enforcement of state and local laws regarding animal control, feeding, care, adoption, placement, quarantine, euthanasia and disposal of animals held at the shelter, collection of fees, and shelter operation and maintenance, directly and through subordinates.
Develops public education programs concerning the responsibilities of animal ownership and proper care and control of animals.
Oversees the impounding and emergency veterinary care of injured, sick or abandoned animals found on public or private property.
Oversees veterinary care of animals in the shelter in conjunction with veterinarian.
Maintains and monitors the health of impounded animals with veterinarian; ensures the health of herd in accordance with current animal welfare and sheltering standards; manages shelter population.
Investigates and resolves complaints regarding animal control and shelter activity; ensures observance of safe working practices.
Oversees and directs the activities of the Antioch Animal Services volunteer program.
Prepares or directs the preparation of a variety of studies and reports related to current animal shelter issues and long-range City needs and develops specific proposals to meet them; manages animal database to assure data integrity; analyses data and trends of animals entering the shelter.
Assures compliance with State, County and local laws and regulations covering the impounding, care, sale, euthanasia and disposal of animals.
Enforces laws governing the licensing and control of animals.
Ensures compliance of program activities to pertinent codes, regulations labor agreements and guidelines; monitors developments related to animal services and evaluates their impact and implements policy and procedural improvements.
Establishes and maintains effective working relationships with other departments, the public, and other animal welfare groups; coordinate the functions of the animal shelter with other public and private animal organizations.
Deal courteously and effectively with staff, representatives of other departments and agencies, vendors, and members of the general public.
Maintain records and files concerning operations and programs; prepare and review reports on operations and activities; maintain and provide records and information necessary for court hearings and the prosecution of cases related to animal control.
Advises the Police Chief on new programs, policies, and procedures.
Develops policies and procedures for the implementation of new programs; ensuring the effective integration of field and shelter policies with the department.
Directs and participates in the development of both short term goals and long range objectives of departmental operations.
Plans, organizes and directs and evaluates work through Animal Services staff and supervisor, including the development and implementation of policies and procedures.
Attend and participate in professional group meetings; maintain awareness of new trends and developments in the field of animal services; incorporate new developments as appropriate into programs.
Prepares and presents staff reports and other documentation for presentation at City Council meetings.
Monitors the efficiency and effectiveness of operation activities and recommends ways to increase productivity.
Make public presentations before groups and represent the unit and the City at meetings and conferences.
Perform related duties as required.