Angel Tree Warehouse Worker (8831)

The Salvation Army • Enid, OK

24d

About The Position

The Angel Tree Worker sets up and takes down the Angel Tree booth, trains volunteers, interviews clients, handles personal information, and enters applicants into the required computer software system during the Angel Tree registration process. The role also supports the daily operation of the booth, including opening and closing it, greeting volunteers at shift changes, covering shifts when volunteers do not arrive, and collecting gifts from shoppers for shipment to the warehouse. The job description notes that the listed duties are not all-inclusive and that the incumbent may be asked to perform other job-related responsibilities and tasks.

Requirements

• Strong computer skills.
• Comfort using smartphones and other phone devices, as well as wireless printers.
• Excellent communication skills.
• Ability to greet guests, including volunteers and shoppers, with a pleasant attitude.
• Ability to meet deadlines and follow up on assignments.
• Ability to explain Angel Tree procedures to volunteers and shoppers.
• Knowledge of The Salvation Army’s mission and philosophy.
• Ability to read and communicate in English.
• High school diploma or GED and two years of experience in a public-facing customer service-type position, or equivalent training or experience that provides the required knowledge, skills, and abilities.
• Valid state driver license.

Nice To Haves

• Ability to speak Spanish.

Responsibilities

• Enter applicants’ information into the computer software system and complete required Angel Tree registration duties.
• Train volunteers on Angel Tree procedures.
• Maintain a supply of Angel tags in the booth.
• Help set up and take down the Angel Tree booth.
• Open the mall Angel Tree booth each morning and/or close it at night.
• Be present at the booth during shift changes to greet volunteers.
• Work at the booth when volunteers do not show up for their shifts.
• Collect gifts from shoppers and place them in the toy box for shipment to the warehouse.
• Interview clients and handle personal information.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED