Analytics Specialist

Optimal Care • Grand Rapids, MI

2d • $18 - $22 • Onsite

About The Position

The Analytics Specialist collects, analyzes, and interprets data from a variety of sources to identify trends, measure performance, and provide actionable recommendations supporting strategic and operational initiatives. The role develops reports and dashboards, maintains data integrity, and identifies opportunities to improve efficiency, optimize processes, and support informed decision-making. It works closely with the Director of Operations and cross-functional teams to support business planning, operational improvements, and system optimization through analytics, reporting, and continuous improvement.

Requirements

• High school diploma or GED.
• At least 1 year of experience in an appropriate clerical setting.
• Reliable transportation, a valid driver’s license, and valid automobile insurance coverage.
• Strong verbal and written communication skills; able to speak, read, and write English proficiently.
• Ability to multitask.
• Ability to maintain discretion and HIPAA confidentiality in the workplace.
• Problem-solving skills, organizational skills, and attention to detail.
• Proficiency with SQL, Tableau, Python, SAS, and Microsoft Office Suite.
• Comfort using digital hardware and software, as well as common office machines.

Nice To Haves

• Associate’s degree.

Responsibilities

• Collect, analyze, and interpret data from multiple sources.
• Identify trends, measure performance, and provide actionable recommendations.
• Develop reports, dashboards, and visualizations.
• Validate and manage data from multiple systems and maintain data integrity.
• Collaborate with the Director of Operations, leaders, and cross-functional teams on business planning, operational improvements, and system optimization.
• Identify opportunities to improve efficiency and optimize processes.

Benefits

• Mileage reimbursement.
• At least 3 weeks of paid time off for full-time employees; part-time and per-diem employees also accrue paid time off.
• Medical, dental, and vision insurance.
• HSA and FSA options, including dependent care.
• Company-paid short-term disability.
• Company-paid life insurance.
• 401(k) with employer match.
• Pet insurance.
• ID and fraud protection.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED