Analytics Specialist

Optimal Care•Grand Rapids, MI

2d•Onsite

About The Position

Transform complex data into meaningful insights that drive smarter decisions and improve organizational performance. The Analytics Specialist collects, analyzes, and interprets data from a variety of sources to identify trends, measure performance, and provide actionable recommendations supporting strategic and operational initiatives across the organization. Working closely with the Director of Operations and cross-functional teams, this role develops reports and dashboards, maintains data integrity, and identifies opportunities to improve efficiency, optimize processes, and support informed decision-making. The position involves validating and managing data from multiple systems, creating reports and visualizations, and collaborating with leaders on business planning, operational improvements, and system optimization. Expertise in analytics, reporting, and continuous improvement contributes to innovation, operational excellence, and organizational growth. The office is located at 770 Kenmoor Ave, Suite 100, Grand Rapids, MI 49546. Hours are Monday to Friday, 8 a.m. to 5 p.m. Employment is contingent on successful completion of a background check. Reasonable accommodations are available throughout the application process, interviews, and employment. The employer is an equal-opportunity workplace that prohibits discrimination and harassment based on protected characteristics.

Requirements

High school diploma or GED.
Minimum of 1 year of experience in an appropriate clerical setting.
Reliable transportation, a valid driver’s license, and valid automobile insurance coverage.
Strong verbal and written communication skills.
Proficiency in speaking, reading, and writing English.
Ability to multitask.
Discretion and ability to maintain HIPAA and workplace confidentiality.
Problem-solving, organizational, and attention-to-detail skills.
Proficiency with SQL, Tableau, Python, SAS, and Microsoft Office Suite.
Comfort using digital hardware and software, as well as common office machines.

Nice To Haves

Associate’s degree.

Responsibilities

Collect, analyze, and interpret data from a variety of sources.
Identify trends and measure performance.
Provide actionable recommendations that support strategic and operational initiatives.
Develop reports and dashboards and create data visualizations.
Validate and manage data from multiple systems while maintaining data integrity.
Collaborate with the Director of Operations, cross-functional teams, and leaders on business planning, operational improvements, and system optimization.
Identify opportunities to improve efficiency and optimize processes.

Benefits

Mileage reimbursement.
Minimum of 3 weeks of paid time off for full-time employees; part-time and per-diem employees also accrue paid time off.
Medical, dental, and vision insurance.
HSA and FSA options, including dependent care.
Company-paid short-term disability.
Company-paid life insurance.
401(k) with employer match.
Pet insurance.
ID and fraud protection.
Reasonable accommodations throughout the application process, interview stages, and employment.