Analytics Solutions Expert Global Billing and Collections

Equinix • Dallas, TX

20h • Onsite

About The Position

Equinix is seeking an Analytics Solutions Expert for Global Billing and Collections. This role acts as the business owner for analytics and reporting needs, translating business questions into data requirements. The expert will merge datasets, develop analytics assets, and guide business SMEs in using IT-provided data and tools. Responsibilities include defining and documenting reporting logic, KPI definitions, and dataset relationships, as well as reviewing business-built analytics for correctness. The role also involves product ownership on the business side, managing priorities for analytics and reporting, and ensuring alignment with evolving tools and systems. Additionally, the expert will play a role in migrations of reporting tools, systems, platforms, and datasets, helping stakeholders adapt to new ways of working. Cross-functional collaboration with IT, data platform teams, business SMEs, and external partners across geographies and cultures is essential.

Requirements

• Strong SQL knowledge, with the ability to explore, validate, and reason about data.
• Good understanding of data structures, joins, keys, and how datasets connect.
• Knowledge of Oracle and Salesforce (SFDC) data structures and how they support business processes.
• Solid business understanding of B2B billing, credit, and collections, including how quoting and ordering link to invoices.
• Experience combining and reconciling data from multiple sources to answer business questions.
• Proven ability to operate as a self‑starter, with confidence, resilience, and accountability.
• Comfortable working in environments with frequent change, shifting priorities, and evolving tools.
• Logical, structured thinker who can break down complex problems.
• Adaptable and curious, with the ability to learn new tools and domains quickly.
• Resilient and pragmatic; able to keep momentum during uncertainty and transition.
• Collaborative and credible with both technical and non‑technical audiences.

Responsibilities

• Act as the business owner for analytics and reporting needs, ensuring business questions are clearly translated into data and reporting requirements.
• Merge and combine datasets and develop analytics assets to answer end‑to‑end business questions.
• Enable and guide development of analytics assets by helping business SMEs correctly use IT‑provided datasets and reporting tools.
• Define, validate, and document reporting logic, KPI definitions, and dataset relationships using existing data sources.
• Review and validate business‑built analytics assets for correctness, consistency, and alignment to agreed definitions.
• Own business priorities for analytics and reporting, including intake, scoping, sequencing, and readiness decisions.
• Act as a product owner on the business side, shaping what is needed and why — while IT owns how data is sourced and engineered.
• Drive clarity during change by aligning stakeholders on trade‑offs, dependencies, and impacts.
• Ensure reporting needs remain aligned as tools, platforms, and systems evolve.
• Play an active role in multiple concurrent migrations, including reporting and BI tool migrations, system and platform migrations, and data and dataset migrations.
• Help stakeholders adapt to new tools and ways of working through guidance, structure, and confidence.
• Work closely with IT and data platform teams, cross-functional and GBCC Business SMEs and stakeholders, and external and outsourced delivery partners.
• Operate effectively across geographies and cultures, adapting communication style to audience and context.
• Build trust through clear thinking, structured communication, and follow‑through.

Benefits

• Employee Assistance Program
• Health insurance
• Life insurance
• Disability insurance
• Voluntary plans
• Retirement plan
• Paid Time Off (PTO)
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed