Healthcare Billing and Collections Representative

UHS•Newark, DE

9h•Onsite

About The Position

Rockford Center is seeking a Full-Time experienced Patient Accounts Billing/Collector to join our team! Rockford Center is a 138-bed mental health facility located in Newark, DE, providing easy access to a full complement of inpatient and partial behavioral health programs for children and adolescents, adults, and older adults. Rockford is the only child inpatient behavioral health facility in DE, offers an experienced and tenured senior management team, and serves New Castle County and northern Maryland.

Requirements

College Degree in accounting preferred and/or equivalent combination of education and experience.
2 Years’ experience in In-Patient Psychiatric Billing/Collection and medical terminology desirable.
Strong computer skills to include Excel
Excellent customer service and communication skills

Responsibilities

Review Unbilled Report daily and submit claims according to insurance regulations.
Follow up with insurance company or third party payer to ensure correct and timely processing and payment of claims. Utilize system's Workstation and/or aging report generated by BOD to enter initial follow up date
Review all EOB's provided daily and follow up on claims that were processed incorrectly
Communicate third part denial information to BOD's to ensure next steps or actions needed
Ensure all write off administrative/charity and contractual adjustments, using correct transaction code on all adjustments on assigned Business Office log for BOD approval
Review all mail and determine steps necessary to resolve patient's concerns
Promptly accepts and handles incoming telephone calls for all accounts assigned