Analyste d’affaires PLM / PLM Business Analyst

RTX•Longueuil, QC

1d•Onsite

About The Position

Pratt & Whitney Canada (P&WC) is a global leader in aerospace innovation. The company is seeking a Business Process Analyst to support the evolution of its Product Lifecycle Management (PLM) platform. This role is within the PLM Transformation and Governance team and requires a customer-oriented individual with experience in business process definition and requirements, who thrives in a dynamic team environment. The PLM platform is a key asset for managing gas turbine engines and is undergoing updates to enhance capabilities and align with the company's vision of a 'Model Based Enterprise' (MBE).

Requirements

Bachelor's degree with 4 to 10 years of relevant experience or equivalent market experience.
Field of study: Aeronautics, Aerospace, Mechanical, Electrical, Computer, Industrial, Logistic, Operations and Manufacturing Engineering, Operations and Logistic Management, Computer Science.
Strong project management skills.
Resourceful, takes initiative, and is a team player.
Good business sense.
Good technical and product knowledge (engines).
Strong interpersonal and communication skills.
Experience with customer support, troubleshooting, and communication back to the customer.
Familiarity with the Microsoft Suite (or equivalent software).
Very good knowledge of English (reading, understanding documentation and technical terms, writing and communicating with international clients, suppliers, or colleagues).
Must complete a criminal background check and obtain necessary clearances for handling controlled goods.

Nice To Haves

Experience with ENOVIA, 3DExperience, CATIA, VPM, JIRA, SharePoint.

Responsibilities

Provide PLM processes agreed upon with different business organizations.
Understand current platform functionalities and future potential of the Dassault Systèmes 3DExperience suite.
Become the subject matter expert for PLM processes, including Engineering and EPLM for parts and assemblies definition, 3D modeling, change management, and supporting procedures.
Support experienced user forums and business unit leaders to gather requirements for new solutions or improvements.
Act as a transformation agent to influence business process improvements towards the PLM/MBE vision.
Document and execute test plans, identify testing issues, and participate in troubleshooting.
Prepare and present training material with the help of the PLM training lead.
Prepare communication material for intranet, Teams, and email with the help of the PLM communication lead.
Provide support to PLM users during User Acceptance Testing (UAT).
Utilize project management skills, make decisions considering risks, and communicate at various levels.
Integrate new or improved PLM processes with other enterprise processes such as document management, project management, technical instructions, and product design/configuration/manufacturing management.
Collaborate with Digital Technology (DT) solutions teams and developers to test and implement solutions in production.