WC W&D Team - Analyst

Glovis•Duluth, GA
•Onsite

About The Position

The Analyst, West Coast W&D position is responsible for all duties related to inbound and outbound Ocean freight forwarding operations for the West Coast W&D (Rancho Dominguez, CA). This position is mainly responsible for customer service and monitoring inbound/outbound shipment of transportation. All duties related to inbound and outbound freight forwarding operations.

Requirements

  • High School Diploma/G.E.D.
  • 0-1 year of Freight Forwarding, Logistics, and/or Supply Chain Management experience
  • Excellent written and verbal communication skills in English
  • Intermediate-level of MS Excel
  • Experience with MS Word, MS Outlook, and MS PowerPoint
  • Proficient computer skills
  • Problem-solving and critical thinking ability
  • Must be detail oriented
  • Self-started that can operate under minimal supervision

Responsibilities

  • General 3PL operations (Inbound, outbound, in-land and warehouse/distribution)
  • Provide in/outbound operation services
  • Monitor Ocean import, export schedules, services, and update vendors of any documentation issues
  • Manage/control with operations, customers, and truckers to minimize unnecessary costs
  • Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HBL's, MBL's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
  • Liaise with customers, suppliers and air carriers, inland transportation carriers to ensure that a premium level of customer service is always present
  • Update Freight Forwarding system and all related systems air shipments history
  • Provide status updates for customers daily & weekly basis
  • Ensure all charges are billed correctly.
  • Daily monitoring of urgent shipment moves
  • Monitor inbound shipments for timely release and provide status updates
  • Manage in/outbound shipments from cargo pick up to delivery in US/Oversea
  • Coordinate to check the actual cargo quantity, damages, cargo accuracy, and the banding or wrapping of cargo when required.

Benefits

  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Health Care & Dependent Care Flexible Spending Accounts (FSA)
  • Basic Life and AD&D as well as Short-Term & Long-Term Disability
  • Paid Vacation, Holidays, and Sick leave
  • Hospital and Critical Illness Insurance
  • Wellness Program and Gym Reimbursement
  • 401(k) with Generous Matching
  • Referral Bonuses
  • Auto Allowance
  • Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities
  • Discretionary Bonuses
  • Tuition Reimbursement
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