WC Admin

Hallmark Aviation Services•Los Angeles, CA

10d•Onsite

About The Position

Hallmark Aviation Services is a premier airline customer service provider for some of the world's leading airlines. We contract with INTERNATIONAL & DOMESTIC AIRLINES to provide exceptional services to passengers, including First & Business Class guests. Hallmark employees provide clients and travelers "Peace of Mind" in the hustle and bustle of today's travel experience. We are seeking a Team Member with exceptional people and communication skills, strong work ethic and superior attention to detail skills.

Requirements

Extensive knowledge and understanding of applicable workers compensation laws, procedures, and regulations
Extensive knowledge of medical and technical terminology used in workers compensation cases
Excellent verbal and written communication skills with the ability to deliver presentations to explain rules and policies
Proficient with Microsoft Office Suite or related software
Excellent organizational skills and attention to detail
Fluent in English and skilled in oral and written communication
Ability to use tact, diplomacy and a clear, courteous manner when dealing with co-workers and the public
Decision-making, problem-solving, and time management skills
Ability to handle multiple projects or tasks simultaneously with self-direction
Well-developed team skills, unquestioned integrity, and the experience, confidence, and presence to effectively handle interpersonal relationships and sensitive HR issues
Strong organizational skills
Ability to adhere to and meet deadlines
Ability to maintain attention to detail despite interruptions
Strong administrative and data management skills
Ability to raise issues proactively and in a timely manner
Working knowledge of HRIS system(s)
Strong administrative and data management skills

Responsibilities

Ensures timely processing of workers' compensation claims
Evaluates accident reports to determine accuracy and completeness and to ensure adequate investigation
Ensures that the company is in compliance with applicable laws and regulations
Processing and overseeing documentation, status reports, and claims
Maintaining subrogation records
Monitoring pay inequities
Ensuring work restrictions are clear
Helping employees file incident reports
Educating employees about workers' compensation policies and procedures
Evaluating claims applications
Assisting with complex claims and issuing payments
Coordinating with claimants and partner resources to resolve cases
Evaluates accident report
Ensuring the timely processing of medical bills and temporary total disability benefits
Reviews medical reports, witness statements, department investigation results and other documentation
Compiles facts and data regarding accident reports and filed cases
Reviews accident reports to identify patterns of injury and to determine whether unsafe conditions contributed to the accident
Advises departments of trends in injuries and proper safety procedures that may result in reduction of injuries
Provides department with information that will aid in reducing accidents and improve safety
Other duties as assigned