Analyst - Revenue Assurance Team - Irvine, CA

Military Spouse Corporate Career Network•Irvine, CA

4d•Onsite

About The Position

The Analyst, Revenue Assurance Team position is responsible for creating, processing, reviewing, and tracking customer invoices to ensure timely and accurate billing. The role supports revenue assurance through billing validation and reconciliation, maintains billing records and documentation, and coordinates with internal departments and customers to resolve invoicing issues. It supports revenue integrity, customer satisfaction, and compliance with established billing procedures. Success requires expertise in billing processes, invoice management, data verification, financial recordkeeping, attention to detail, and effective communication skills.

Responsibilities

Create and process customer invoices accurately and on time in accordance with contractual requirements, company policies, and billing schedules.
Review and validate billing data, pricing information, service transactions, and supporting documentation before invoice submission.
Track invoice status, billing activity, and processing timelines to ensure customer billing requirements are met.
Verify revenue transactions and billing records to identify discrepancies, missing information, or potential billing errors.
Investigate and resolve invoice exceptions, billing disputes, customer inquiries, and transaction discrepancies in coordination with internal stakeholders.
Maintain accurate billing records, invoice documentation, transaction files, and supporting audit documentation.
Coordinate with Operations, Accounting, Finance, and customers to obtain information needed for accurate invoice generation.
Reconcile billing data against operational records, customer requirements, and financial documentation to ensure accuracy and completeness.
Monitor billing performance metrics, invoice aging, outstanding billing issues, and revenue assurance activities.
Prepare recurring billing reports, invoice tracking summaries, and revenue-related documentation for management review.
Support month-end and period-end billing activities by processing invoices accurately and within established deadlines.
Ensure compliance with company billing procedures, customer requirements, internal controls, and documentation standards.
Identify and communicate opportunities to improve billing accuracy, process efficiency, and revenue assurance performance.
Assist with billing audits, compliance reviews, and documentation requests.
Support system testing, billing process changes, and process improvement initiatives.
Participate in special projects related to revenue assurance, billing optimization, and operational efficiency improvements.

Benefits

Medical insurance
Vision insurance
Dental insurance
Health Care and Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D insurance
Short-term and long-term disability
Paid vacation
14 holidays
Sick leave
Hospital and Critical Illness Insurance
Wellness program and gym reimbursement
401(k) with generous matching
Referral bonuses
Auto allowance
Quarterly employee lunches, summer refreshments, and monthly team-building activities
Discretionary bonuses
Tuition reimbursement