About The Position

The Analyst contributes to the success of U.S. Cash Management Operations by performing day-to-day processing activities supporting Global Transaction Banking (GTB) products. The role ensures work is completed accurately, within established service levels, and in compliance with applicable regulations, internal policies, and procedures. Global Transaction Banking supports Small Business, Commercial, and Corporate clients with treasury management solutions and service. The team’s banking solutions help clients improve operational efficiency, simplify payments, strengthen working capital performance, and mitigate financial risk. The Analyst completes recurring operational processes, resolves routine processing issues, supports client and internal inquiries, maintains documentation and audit trails, and contributes to process improvements. The position also supports effective business controls and a high-performance, inclusive work environment.

Requirements

  • 1–3 years of practical experience supporting Transaction Banking business, including areas such as Payments/Deposits, FX Settlement, and Liquidity Management.
  • Excellent verbal and written communication skills for communicating with external clients and internal partners.
  • Strong attention to detail, organizational, planning, time-management, problem-solving, and critical-thinking skills.
  • Ability to work independently as a self-starter and as part of a team.
  • Proficient knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Foundational knowledge of Transaction Banking products, advanced technical acumen, and solid risk management techniques are preferred.
  • Prior experience with Finacle Power BI and other operational systems is an asset.
  • A bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline is an asset.

Responsibilities

  • Execute daily, weekly, and monthly operational processes across GTB products, including account opening, maintenance, and closure; balance and transaction reconciliations; interest and fee calculations and payments; client payment processing; statement processing; and audit, regulatory, and financial reporting.
  • Complete assigned activities within defined service-level agreements with a high degree of accuracy and completeness.
  • Investigate and resolve routine processing issues and discrepancies, and promptly escalate exceptions, control breaks, or unresolved issues to the Assistant Manager.
  • Support client and internal partner inquiries by providing accurate, timely information and escalating complex issues as needed.
  • Follow operational procedures, controls, and checklists to meet regulatory, audit, and internal risk management requirements.
  • Maintain appropriate documentation and audit trails for all activities.
  • Identify process inefficiencies and provide input to improve workflows.
  • Consider the Bank’s risk appetite and risk culture in day-to-day activities and decisions.
  • Follow Scotiabank’s Values, Code of Conduct, and Global Sales Principles, and maintain effective controls addressing operational, compliance, AML/ATF, sanctions, and conduct risk obligations.
  • Contribute to a high-performance and inclusive work environment.

Benefits

  • Flexible benefit programs designed to support family, financial, physical, mental, and social health needs.
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