About The Position

The Analyst, U.S. Cash Management Operations contributes to the day-to-day processing activities supporting Global Transaction Banking (GTB) products. The role ensures activities are completed accurately, within established service levels, and in compliance with applicable regulations, internal policies, and procedures. Scotiabank’s Global Transaction Banking team provides treasury management solutions and services to Small Business, Commercial, and Corporate clients. In this role, the Analyst supports operational processes across GTB products, responds to client and internal partner inquiries, maintains records and audit trails, and helps identify opportunities to improve workflows. The position also requires applying the Bank’s risk appetite and risk culture in daily work and supporting effective operational, compliance, AML/ATF, sanctions, and conduct controls.

Requirements

  • 1–3 years of practical experience supporting a Transaction Banking business, including areas such as Payments/Deposits, FX Settlement, and Liquidity Management.
  • Foundational knowledge of Transaction Banking products.
  • Excellent verbal and written communication skills, including the ability to communicate effectively with external clients and internal partners.
  • Strong attention to detail, organizational, planning, time-management, problem-solving, and critical-thinking skills.
  • Ability to work independently as a self-starter and as a team player.
  • Proficient knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

  • Advanced technical acumen and solid risk management techniques.
  • Prior experience with Finacle, Power BI, and other operational systems.
  • Bachelor’s degree in Finance, Accounting, Business Administration, or a related discipline.

Responsibilities

  • Execute daily, weekly, and monthly operational processes across GTB products, including account opening, maintenance and closure; balance and transaction reconciliations; interest and fee calculations and payments; client payment processing; statement processing; and audit, regulatory, and financial reporting deliverables.
  • Complete assigned activities within defined service level agreements with a high degree of accuracy and completeness.
  • Investigate and resolve routine processing issues and discrepancies, and promptly escalate exceptions, control breaks, or unresolved issues to the Assistant Manager.
  • Support client and internal partner inquiries by providing accurate and timely information, escalating complex issues as required.
  • Follow operational procedures, controls, and checklists to meet regulatory, audit, and internal risk management requirements.
  • Maintain appropriate documentation and audit trails for activities performed.
  • Identify inefficiencies and contribute input to process improvement initiatives.
  • Consider the Bank’s risk appetite and risk culture in day-to-day activities and decisions.
  • Support effective operations and business controls in accordance with Scotiabank’s Values, Code of Conduct, and Global Sales Principles, including obligations related to operational, compliance, AML/ATF, sanctions, and conduct risk.
  • Contribute to a high-performance and inclusive work environment.

Benefits

  • Flexible benefit programs supporting family, financial, physical, mental, and social health needs.
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