Analyst Supply Chain Business Intelligence and Analytics

Thomas Jefferson University • Philadelphia, PA

21h

About The Position

The Supply Chain Business Intelligence and Analytics Analyst supports supply chain site operations and logistics by analyzing operational, inventory, and distribution data and turning it into actionable insights for leaders and frontline partners. The role develops and maintains business intelligence reporting, including dashboards, scorecards, and recurring performance reports, to improve visibility into service levels, inventory health, throughput, and supply continuity risks.

The analyst applies practical analytics to identify trends, drivers, and exceptions; partners with stakeholders to define metrics and prioritize improvement opportunities; and ensures data integrity through validation, documentation, and consistent metric definitions. The position also supports standardized, more efficient reporting processes and provides analysis for operational reviews and leadership updates.

Requirements

• Bachelor’s degree in Healthcare Administration, Business Analytics, Information Systems, Business Administration, or a related field.
• Four years of experience in business intelligence, data analytics, or supply chain reporting or analytics supporting operations, logistics, inventory, or distribution functions.
• Ability to develop and maintain BI dashboards and operational performance reporting using common analytics and visualization tools such as Power BI or equivalent.
• Practical knowledge of supply chain operations and logistics concepts, including inventory control, replenishment, distribution, and service level measurement.
• Ability to query, transform, and validate data from multiple sources using SQL and/or data preparation tools.
• Ability to define, document, and enforce consistent KPI definitions and data standards to improve comparability across teams and sites.
• Strong analytical skills, including variance analysis, identifying drivers and root causes, and translating findings into actionable recommendations.
• Strong communication and stakeholder management skills, including gathering requirements, presenting insights, and supporting decision-making in a fast-paced environment.
• Ability to lift and carry 25 pounds.
• Frequent sitting and standing.
• Frequent keyboard use.

Responsibilities

• Analyze supply chain site operations and logistics data, including receiving, distribution, inventory movements, order fulfillment, and backorders, to identify trends, risks, and improvement opportunities.
• Design, build, and maintain BI dashboards and recurring reports tracking KPIs such as days on hand, fill rate, inventory accuracy, cycle count performance, and service level attainment.
• Develop and maintain data models and calculations for consistent KPI definitions and scalable reporting across sites, departments, and product categories.
• Perform data validation, reconciliation, and root-cause analysis to ensure reporting accuracy; document data sources, metric logic, and report standards.
• Partner with supply chain operations, logistics, and cross-functional stakeholders to gather requirements, translate business questions into analytical approaches, and communicate findings in operational terms.
• Monitor exceptions such as stockouts, excess or obsolete inventory, and supplier disruptions to support inventory optimization and supply continuity initiatives.
• Improve reporting efficiency by standardizing datasets, reducing manual processes, and enabling automation of routine reporting and distribution where feasible.
• Prepare ad hoc analyses and presentations for operational reviews, performance huddles, and leadership updates, highlighting drivers, variances, and recommended actions.

Benefits

• Medical insurance, including prescription coverage
• Supplemental insurance
• Dental insurance
• Vision insurance
• Life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• Retirement plans
• Tuition assistance
• Voluntary benefits, including access to group insurance rates and discounts
• Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Medical insurance, including prescription coverage, is available to all colleagues, including those working less than part-time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level