Analyst, Sr

Entergy•New Orleans, LA
•Hybrid

About The Position

The Analyst, Sr serves as a key partner in advancing Entergy’s enterprise employee listening strategy through implementation, analysis, consultation, and innovation. Working under the direction of the Manager, Employee Experience Business Solutions, the role translates strategic recommendations into actionable solutions, leads employee experience initiatives, and provides analytical support to improve organizational effectiveness. The Analyst, Sr partners with business leaders, HR Business Partners, and enterprise functions to gather insights, support consulting engagements, implement experience design solutions, and identify opportunities to improve employee engagement, effectiveness, and business outcomes. The role also supports employee listening programs and AI-enabled employee experience initiatives, develops communications and change management materials, facilitates stakeholder sessions, and evaluates outcomes to recommend continuous improvements. The position is based in New Orleans, Louisiana, with hybrid workplace flexibility. Travel may be up to 25%. The role may require additional hours, work in alternate locations, or additional duties during storms, outages, emergencies, or other situations as deemed necessary by the company.

Requirements

  • At least 6 years of HR or related experience without a degree, or at least 5 years of HR or related experience with a degree.
  • Expertise in strategic consulting and organizational effectiveness.
  • Capability in employee experience and employee listening.
  • Skills in journey mapping, experience design, and design thinking.
  • Ability to interpret workforce analytics and translate insights into action.
  • AI literacy and understanding of digital workplace trends.
  • Experience with change management and communication strategy.
  • Strong executive facilitation, relationship-building, and business acumen.
  • Strong analytical thinking, attention to detail, and empathy for employee needs.
  • Ability to navigate complexity and connect business context, employee insights, and experience design into practical solutions.
  • Comfort advising senior leaders and influencing without authority.
  • Bachelor’s degree in Human Resources or a related field is preferred.

Nice To Haves

  • Bachelor’s degree in Human Resources or a related field.

Responsibilities

  • Lead implementation of employee experience initiatives and consulting recommendations.
  • Partner with HR Business Partners, operating companies, and enterprise functions to support business solutions and organizational effectiveness efforts.
  • Collect, analyze, and interpret employee listening data, workforce metrics, and stakeholder feedback to identify trends and opportunities.
  • Support employee listening programs, survey administration, survey design activities, and governance processes.
  • Translate employee insights into reports, presentations, and actionable recommendations.
  • Facilitate action planning sessions and support leaders in executing improvement plans.
  • Conduct journey mapping and employee experience design activities to improve experiences.
  • Consult with business stakeholders to understand challenges, identify root causes, and recommend practical solutions.
  • Research workplace, employee experience, and AI-related trends and assist with innovation opportunities.
  • Support implementation of AI-enabled employee experience initiatives in partnership with HR, IT, and enterprise functions.
  • Develop communications, presentations, and change management materials supporting employee experience initiatives.
  • Facilitate workshops, meetings, and working sessions with business stakeholders and project teams.
  • Measure and evaluate outcomes of implemented solutions and recommend continuous improvements.
  • Manage multiple projects, timelines, and deliverables while ensuring high-quality execution.
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