Analyst, Sols PTS

Canon U.S.A., Inc.•Burlington, NJ

20h•$76,150 - $114,040•Remote

About The Position

Provides advanced technical advice, counsel, and expertise to support sales of networked printing devices and related software, servers, and professional and consulting services. The role provides technical support for sales presentations, customer training, and professional services delivery. The position partners with sales teams to evaluate prospective customers, develop account strategies and enterprise printing solutions, participate in sales calls, and visit customer sites for meetings, surveys, and inspections. It advises customer IT staff, contributes to RFP responses, and provides project management support for complex solution architecture and implementation. The role also supports product installation and integration, generates professional services revenue independently of equipment and software sales, conducts customer training, and provides installation and integration direction for advanced Color Solutions. This is a virtual position. The employee is not generally required to report to the office unless there is a specific business need; schedules and office-reporting requirements may change with business needs. Extensive travel, up to 70% with overnight stays, is required. The position also provides post-sales 24/7 after-hours support and implementation services. The anticipated base salary is $76,150–$114,040 annually, with eligibility for commission under an applicable plan and a transportation allowance.

Requirements

Bachelor's degree in a relevant field or equivalent experience.
Three to five years of related experience.
Relevant business experience in printing pre-sales or post-sales support in large-format, office, and production environments.
Ability to use Adobe Creative Suite, QuarkXPress, and/or other standard color composition and management tools, including their file formats such as JPEG, TIFF, EPS, and PDF.
Ability to use and operate PostScript/PDF file-handling tools such as Acrobat Pro Distiller.
Ability to travel extensively, up to 70%, including overnight stays.
Valid driver's license and acceptable driving record; certain minimum auto insurance coverages are required.
Understanding of complex systems solutions, integration, and networking in Windows, UNIX, and Macintosh environments.

Nice To Haves

Certified Color Management Professional Master certification.
Additional Datastream knowledge, including AFP, VIPP, PPML, and LCDS/Metacode.

Responsibilities

Work with the sales team to evaluate prospective customers, develop account strategies, and identify potential enterprise printing application solutions; participate in sales calls.
Conduct on-site customer visits for meetings, surveys, and inspections.
Serve as a technical advisor to customer IT staff.
Collaborate on RFP responses and provide ongoing project management support for large, complex, diverse, and challenging solution architecture and implementation projects.
Collaborate on the installation and integration of products and product applications.
Generate professional services revenue independently of equipment and software sales.
Conduct customer training classes.
Provide installation and integration direction for advanced Color Solutions.
Provide post-sales 24/7 after-hours support and implementation services.