Analyst, Procurement Operations

City of New York•New York, NY

5d•Onsite

About The Position

The Mayor’s Office of Contract Services (MOCS) is a New York City oversight and service agency responsible for managing citywide procurement. Its work spans procurement planning and solicitation through vendor payment, and focuses on fair, transparent, efficient, and cost-effective processes. MOCS uses technology, publishes procurement data, hosts public hearings, provides direct assistance and resources, and works with agencies and vendors on policy reform and process improvement. Analysts perform defined tasks assigned by supervisors and are expected to deliver timely, high-quality work, participate in continuous improvement, deepen their knowledge of procurement and government operations, use modern technology, collaborate on projects, analyze operational data, and interact with external stakeholders. The Procurement Operations Division supports mayoral agencies and works to onboard agencies and vendors—including nonprofits and Minority and Women-owned Business Enterprises—to PASSPort; support procurement policy initiatives; facilitate sourcing, contracting, and financial transactions; and provide customer support. The Analyst, Procurement Operations supports procurement compliance and advisory work, procurement-system design and improvement, agency engagement and customer assistance, development of guidance materials, and special projects. The role also includes ongoing professional development and learning about stakeholder needs and issues.

Requirements

Meet deadlines and work independently while paying close attention to detail.
Establish relationships quickly and contribute to positive team dynamics.
Communicate succinctly and effectively, verbally and in writing.
Distill complex material, present information, and make actionable recommendations.
Accurately and consistently document stakeholder-experience data and escalate critical issues.
Analyze data and summarize research to support continuous improvement in operations and service.
Educate stakeholders about procurement and government operations topics and tools.
Engage and support stakeholders through all phases of procurement and change.
Meet one of the stated qualification pathways: a bachelor’s degree from an accredited college; an accredited community-college degree plus two years of experience with administrative, analytic, coordinative, supervisory, or liaison responsibilities; a high-school diploma or equivalent plus four years of such experience; or a satisfactory equivalent combination of education and experience.

Nice To Haves

Demonstrated competency or a history of consistent quality performance in the listed areas of responsibility.

Responsibilities

Review and assess assigned City agencies’ procurement submissions, including pre-solicitation reviews, contract awards, and budget configurations, and recommend approval or follow-up actions to Associate, Assistant, and Deputy Directors.
Evaluate procurement documents for compliance with the City Charter, Procurement Policy Board rules, Comptroller’s Directives, and MOCS policies and procedures.
Assist with solicitation development, including protocol development, drafting and copyediting solicitation documents, system configuration, and pre- and post-solicitation review.
Assist with procurement-planning financial tasks, including budget configurations and invoice review configurations.
Support the design and implementation of PASSPort system releases.
Work with technical teams and the systems integrator to improve PASSPort and HHS Accelerator by engaging with end users, understanding their needs, testing systems, and prioritizing enhancements.
Support business-process reengineering and technology development to improve procurement.
Serve as a liaison to key agency procurement staff and provide customer assistance, guidance, and support regarding the timeliness of procurement actions.
Collect and analyze stakeholder feedback, with emphasis on stakeholders’ behavioral experience.
Facilitate change management, technical troubleshooting, and PASSPort system guidance for City agencies.
Help develop tools and resources, including guides, job aids, and standard and customized templates for citywide use.
Build professional knowledge and skills in procurement, technology, government operations, public policy, and people and change management.
Understand issues affecting stakeholder groups, including covered City agencies, M/WBEs, and nonprofits.
Participate in cross-division and cross-agency projects, including vendor and procurement management activities and support.
Perform assigned special projects and reports.