Analyst, People Operations

American Cancer Society•Chicago, IL

3d•Remote

About The Position

The Analyst, People Operations supports core People Team functions and ensures smooth execution of employee lifecycle processes. This role will deliver Tier 1 support to Team Members and People Leaders, maintaining compliance, and contributing to continuous improvement across the People Team. This is a 100% remote role. Candidates can be located in any of the 50 states.

Requirements

Bachelor's Degree in Human Resources or related field.
1-3 years of HR generalist/coordinator experience
Demonstrated knowledge of HR best practices and experience delivering professional, policy-aligned guidance.
Strong verbal and written communication, analytical, and customer service skills.
Proven ability to manage workload and maintain attention to detail in fast-paced, high-pressure environments.
Skilled at building relationships and fostering collaboration with geographically dispersed teams to support a cooperative work culture.

Nice To Haves

Experience with ServiceNow and Workday preferred.

Responsibilities

Provides Tier 1 support by delivering timely, consistent guidance and issue resolution across People Team topics using internal knowledge bases and systems.
Processes employee lifecycle events, ensuring data accuracy and compliance.
Administer Unemployment Insurance and Worker’s Compensation claims, including initial incident responses and coordination with insurance carriers.
Handles employment verification requests, including vendor coordination, verbal/written responses, and completion of loan forgiveness forms.
Maintains personnel files in accordance with data confidentiality and retention policies.
Supports new People Team initiatives and contributes to continuous process enhancements.