Analyst, Payment Ecosystem Risk & Compliance

Visa•Atlanta, GA
•$93,500 - $145,400•Hybrid

About The Position

Visa’s team protects the integrity, safety, and trust of the payment ecosystem by monitoring and enforcing programs that identify, investigate, and remediate behaviors that threaten the network, Visa clients, and end users. Its work spans acquirer and issuer monitoring, fraud and risk compliance, integrity programs, and network risk investigations, including Rules Compliance, VAMP, VIMP, FRECOP, VIRP, and related frameworks. This individual-contributor Analyst supports Visa ecosystem risk and compliance programs through investigations, data analysis, monitoring, and enforcement activities. The Analyst identifies potential risks, non-compliant activity, and Visa Rules violations; analyzes findings; and supports remediation and enforcement actions. Complex or sensitive matters are escalated to senior team members as appropriate. The role partners with Global Risk, PERC, Rules & Compliance, regional risk functions, Client Services, Account Executives, and other stakeholders to apply risk and compliance standards consistently while minimizing operational, brand, and reputational risk. It primarily supports enforcement programs and projects under guidance and contributes to stakeholder engagement related to compliance and enforcement. The role requires at least three days in the office, with the specific days confirmed by the Hiring Manager. Work hours vary according to department needs, and travel is required 5–10% of the time. The position is performed in an office setting and involves sitting and standing at a desk, communicating in person and by telephone, and frequently using standard office equipment such as telephones and computers.

Requirements

  • At least 2 years of work experience with a Bachelor's Degree or an Advanced Degree.
  • Strong analytical and problem-solving skills, including the ability to translate data into practical business solutions and sound risk-based recommendations.
  • Project and stakeholder management skills, including coordinating across teams and balancing competing priorities.
  • Strong communication, negotiation, and influencing skills; ability to engage stakeholders at all levels.
  • Ability to work independently, adapt to changing priorities, and make sound decisions with limited information.
  • Knowledge of compliance, risk management, audit, or regulatory frameworks, including assessing adherence to standards and driving corrective actions.
  • Strong organizational skills and ability to manage multiple initiatives or priorities simultaneously.
  • Knowledge of compliance, risk monitoring, auditing, investigative processes, and control frameworks.
  • Experience working with transactional, operational, or risk data.
  • Excellent written and verbal communication skills, including documenting findings and explaining complex issues to diverse stakeholders.
  • Attention to detail and ability to work independently and collaboratively in a global, cross-functional environment.
  • Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.
  • Fluency in English.
  • Ability to work in an office setting and frequently operate standard office equipment; travel 5–10% of the time.

Nice To Haves

  • 3 or more years of work experience with a Bachelor's Degree, or more than 2 years of work experience with an Advanced Degree.
  • 3–5+ years of experience in payments, financial services, banking, risk, fraud, compliance, audit, customer support, or a related analytical field.
  • Commitment to continuous learning and staying current on industry trends, payment networks, and regulatory developments.
  • Visa experience or knowledge of the payments industry, including card payments, ACH, push payments, and network rules.
  • Additional language capabilities.

Responsibilities

  • Monitor, investigate, and assess client and ecosystem participant activity to identify potential Visa Rules violations, compliance issues, and emerging risk trends.
  • Conduct case investigations using transaction data, internal systems, and external research; document findings and support remediation, enforcement, and corrective actions through resolution.
  • Partner with Clients, Account Executives, Client Services, Risk, and Rules & Compliance teams to promote understanding of Visa Rules and support consistent program execution.
  • Manage multiple investigations and action plans at once, ensuring timely follow-up, issue resolution, and adherence to established procedures.
  • Respond to internal and external inquiries regarding Visa Rules, compliance requirements, risk programs, and case outcomes.
  • Escalate high-risk, complex, or sensitive matters to senior management as appropriate to minimize operational, brand, and reputational risk to Visa.
  • Contribute to program enhancements, operational improvements, annual planning activities, and the ongoing evolution of risk and compliance programs.
  • Collaborate across global teams and time zones to support consistent enforcement and compliance outcomes worldwide.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Flexible spending account (FSA)
  • Health savings account (HSA)
  • Life insurance
  • Paid time off
  • Wellness program
  • The position may be eligible for bonus and equity.
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