Analyst, P&S & Buyins, Trade Operations

Questrade Financial Group•Toronto, ON

15d•$55,000 - $60,000•Hybrid

About The Position

The Analyst, P&S & Buyins, Trade Ops is responsible for performing the daily activities within Questrade’s Trade Operations team. The position monitors, audits and measures in-house processes and third-party services against SLA’s and regulatory obligations, then reports on the results. They act as the first and primary point of contact for third party administrative and supervisory employees. They foster positive and productive relationships internally and with third parties, and they work collaboratively with all parties to effectively resolve issues.

Requirements

Have 2-4 years of relevant work experience in trade settlements/operations
Have a post-secondary degree/diploma in related field or equivalent experience
Have strong communication and interpersonal skills. Must be experienced in building and maintaining solid working relationships internally and externally.
Must possess strong organizational and time management skills
Have proven analytical and reconciliation skills
Must be able to work in team environment, and is flexible with constantly evolving environment

Nice To Haves

Knowledge in Google Suite, Google Apps Script, Microsoft, Power BI, SQL and Python an asset;
Experience using Broadridge system is preferred
Knowledge of Arrow, CDS, DTC, and Apex is considered an asset.

Responsibilities

Complete individual/team’s critical priorities for the day, including trade capture
Perform trade reconciliation to ensure front office and back office systems are in sync
Ensure all trades are acted upon by the appropriate deadline, while maintaining high level of accuracy and exceptional service to both internal and external stakeholder
Work with the Trading groups and external counterparties, such as other broker /dealers and custodians to resolve and understand settlement disputes, avoiding potential buy-in scenarios faced by the firm
Issue buy-ins and monitor for threats for Depository Trust & Clearing Corporation (DTCC), and Canadian Depository for Securities (CDS) and work with management and Lending team to secure borrow to reduce risk to firm
Must be able to maintain and build new relationships with both internal and external stakeholders
Facilitate Quest Wealth Management (QWM) trade correction and other ad hoc requests from various departments
Learn and meet new business demands
Constantly monitor and review existing processes and seek to identify ways to improve performance and efficiency
Be an integral part of brainstorming, designing and implementing process and procedures
Keep current on Questrade products, services, programs, policies and procedures
Other responsibilities, as assigned