Analyst I

Ocean Network Express•Richmond, VA

18h•Hybrid

About The Position

Front-line execution of the marketing and yield management strategies through pricing activity, regional target monitoring, customer performance evaluation and service contract maintenance. Evaluates data, analyzes, problem solves, makes recommendations in job area for increased efficiency/service/customer satisfaction and the business results. Applies knowledge, good judgment and decision-making, anticipates, clarifies, understands, defines, makes recommendations and implements with positive results.

Requirements

Proven ability in fundamental and mathematical analysis
Ability to envision, strategize and capitalize
Acts with financial and commercial acumen
Ability to react quickly to market changes and make timely decisions to improve business results
Ability to multitask and prioritize
Sound decision-making and problem solving skills
Applies logical methods utilizing analytical skills and experience for best suited approach; able to resolve complex issues
Ability to communicate and work well with all levels of internal management, staff, and customers.
Ability to multitask and prioritize, while remaining detail oriented
Proficiency in MS applications Excel and Word
Advanced knowledge of pivot tables, and formulas in MS Excel
Strong business acumen

Nice To Haves

2+ industry experience and/or 1+ function related experience preferred

Responsibilities

Negotiate and maintain ONE TPEB OTI service contracts
Assist in administration of guideline rates in coordination with NA Marketing Management
Produce, maintain and analyze departmental reports and statistics
Monitor and act to eliminate negative margin cargo
Monitor, measure and take corrective action for the assigned region’s account performance; this requires communication of corrective action to the NA regional sales staff when necessary, including monitoring and proactively addressing poor customer results
Direct regional sales teams in creation and execution of promotional cargo opportunities to meet business plan
Address BL rating issues with relevant documentation teams in North America and Asia
Provide assistance to customer service, documentation and operations teams for interpretation of tariffs and service contracts/rate agreements
Operational support and facilitation; provide support and assistance for service recovery evaluation and approval, perform exception management to established SOPs
Assist in route cost analysis and alternate route analysis to minimize cost and maximize vessel utilization