APPLICATIONS ANALYST I

State of Arkansas•Little Rock, AR

1d•Onsite

About The Position

The position will be a part of the DFA AASIS Service Center supporting the State of Arkansas' Enterprise Resource and Planning system. The mission of the Department of Finance and Administration is to provide Arkansas citizens convenient, effective, and courteous service which will encourage voluntary compliance with tax, license, and child support laws. The Applications Analyst I is responsible for analyzing, implementing, and maintaining software applications that support an agency’s or organization’s business processes and operations. By bridging the gap between business needs and technical solutions, the Applications Analyst I collaborates with developers and information technology teams in an attempt to ensure applications are functional, efficient, and aligned with organizational goals. This role demands strong analytical skills, a deep understanding of business processes, and the technical expertise to troubleshoot and resolve application-related issues.

Requirements

Strong analytical and critical-thinking skills.
Excellent verbal and written communication abilities.
Attention to detail with a focus on accuracy and quality.
Effective problem-solving and troubleshooting capabilities.
Ability to manage multiple projects and prioritize tasks.
Bachelor’s Degree in Information Technology, Computer Science, Computer Systems Engineering, Business Administration, or a related field.
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Nice To Haves

At least Two (2) years' experience with SAP or another application dealing with Finance, Budget, and/or Procurement.
Business process knowledge in State budget and funds management is highly preferred.
Ability to research new technology & propose the implementation where feasible to analyze, interpret and improve state business processes.
Well versed in current versions of Microsoft products including Word, Excel, PowerPoint, Visio, and Outlook.
Ability to work multiple work items to targeted completion dates.
Ability to monitor and evaluate the effectiveness of IT systems and controls, identify problems, and devise corrective actions within the system to satisfy agency and state needs.

Responsibilities

Evaluate business requirements and translate them into functional specifications for applications.
Analyze existing applications to identify areas for improvement, optimization, or replacement.
Coordinate with agencies to gather requirements, address concerns, and provide updates.
Test and validate applications to ensure proper functionality and alignment with business needs.
Develop and document processes, user guides, and training materials for end-users.
Troubleshoot and resolve application-related issues to maintain system reliability.
Support the integration of new applications or updates into existing systems.
Monitor application performance and implement solutions to enhance efficiency.
Collaborate with information technology teams and vendors to deploy and maintain software solutions.
Stay current with emerging technologies and industry trends to recommend innovative solutions.