Analyst Loyalty Redemptions

JetBlue Airways Corporation•New York, NY

7d•$64,350 - $89,600•Onsite

About The Position

JetBlue’s TrueBlue is an award-winning loyalty program with a rapidly increasing customer base and an expanding network of partnerships. JetBlue is looking for an Analyst Loyalty Redemptions, to be based at JetBlue’s Support Center in Long Island City, NY. The Analyst Loyalty Redemptions is responsible for developing and executing overall strategy for TrueBlue point redemptions and point sales. The Analyst is a thought leader with the goal of optimizing the customer redemption experience and managing marketing activities to drive revenue growth and strengthen engagement.

Requirements

Bachelor’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research, or related field; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
One (1) year of analytical quantitative experience
Excellent verbal and written communication skills, as well as quantitative critical thinking skills
Strong attention to detail
Candidates must demonstrate Analysis, Problem-Solving, and Presentation skills in a work sample assessment.
Proficiency in Microsoft Excel, PowerPoint, Access, and Word
Ability to work cross-functionally, collaboratively and under pressure
Available for occasional overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship

Nice To Haves

Master’s degree in Business, Finance, Economics, Engineering, Computer Science, Physics, Applied Mathematics, Operations Research, or related field
Two (2) years of analytical quantitative experience
One (1) year of Revenue Management (RM) experience
A proven interest in airlines, aviation, or transportation systems in schooling or prior work experience
Proficiency in Structured Query Language (SQL) and other database tools

Responsibilities

Plan, launch, and evaluate marketing campaigns by working with Marketing, Revenue Management, Sales and other commercial partners
Manage and optimize TrueBlue point sales by coordinating with internal stakeholders and external business partners
Review redemption performance across JetBlue’s partners and collaborate with the partnerships team to optimize the customer experience
Collaborate with Digital teams to optimize the customer redemption experience across platforms
Partner with the finance and revenue accounting teams to ensure accurate cost and revenue forecasts are in place
Other duties as assigned