Analyst, IT Quality Assurance

Austin Community College•Austin, TX

22h•$66,544 - $83,179•Onsite

About The Position

To evaluate and test new or modified software programs and software development procedures used to verify that programs function according to user requirements and conform to college guidelines.

Requirements

Information Technology practices and standards
Major administrative or educational software applications, such as finance, human resources, or student systems
Foundational understanding of how web applications work
Test automation toolset usage
Maintaining an established work schedule and providing on-call assistance including occasional nights and weekends
Troubleshooting techniques used to resolve application-related problems
Ability to prioritize workload effectively under pressure, meet deadlines, and work with a high level of independence
Ensuring availability, dependability and reliability of assigned applications
Excellent oral and written communication skills
Exceptional attention to detail
Explaining technical issues to both technical and non-technical team members in a clear and concise manner
Maintaining confidentiality of work related information and materials
Strong interpersonal and communication skills, including tact and diplomacy
Effectively using organizational and planning skills with attention to detail and follow through
Desktop applications such as spreadsheet, word processing, database and presentation software
Hands on experience using SQL
Issue and defect tracking applications, such as Jira
Working knowledge of TestComplete from Smartbear
API testing tools – SoapUI or Postman
Experience using Chrome DevTools
2-4 years related work experience with manual and automated testing methodologies
Eligible to work in the US without sponsorship

Responsibilities

Conducts functional testing on computer software programs to make sure the programs perform properly and are easy to use.
Documents defects with steps to reproduce, screenshots and logs.
Tests to assure the software being developed does not interfere with other software typically found on a computer.
Writes, revises, and verifies quality standards and test procedures for program design and product evaluation to attain quality of software economically and efficiently.
Reviews new or modified programs, including documentation, diagrams and flow charts, to determine if programs will perform according to user requests and conform to guidelines.
Participates in sprint planning and daily stand-ups to stay aligned with development goals.
Assists with developing policies and/or procedures as needed.
Provides input on user documentation.
Keeps current with the latest technology.
Understands test automation best practices and develops automated test scripts.
Defines the operating standards that the software must meet in order to be released.