Analyst, Human Resources Data

Austin Community College District•Highland, CA

About The Position

The Human Resources Data Analyst is the subject matter expert for HR data, Workday system configuration, benefits administration, and HR analytics. The role maintains data integrity across HR modules, builds reports and queries, manages data integrations, and supports compliance with regulatory and institutional guidelines. It turns workforce data into reliable reporting, analysis, and decision support for Human Resources and College leadership. The position supports HR data governance and quality, develops reports, dashboards, metrics, and workforce insights, fulfills recurring institutional and regulatory reporting needs, and works with HR functional leaders, the HCM Systems Analyst, Information Technology, Finance/Budget, Institutional Effectiveness, and other stakeholders. Working with a peer analyst, the role focuses on benefits while cross-training across broader HR operations to support coverage and collaborative problem-solving across Workday modules and workforce reporting. The position operates under the direct supervision of the department manager or designated supervisor. It generally has no supervisory responsibilities, though it may guide junior staff or new hires during onboarding and training. The analyst works independently on routine tasks, seeks direction on complex assignments, manages workload and deadlines, and collaborates with team members and stakeholders. The role performs complex analytical and technical work, analyzes college processes and initiatives, researches stakeholder needs and best practices, interprets data, and develops recommendations and customized reporting. Duties span HR analytics and reporting, Workday administration, benefits and payroll auditing, compensation administration, regulatory compliance, stakeholder support, and training. The role is based in a standard office environment and falls under ACC’s Remote/In-Person framework. Austin Community College employees must maintain a domicile in Texas while working for the College and throughout employment.

Requirements

Bachelor’s degree; an Associate’s degree plus two years of related work experience may substitute for the required education, in addition to the required experience.
Two years of related experience.
Strong knowledge of best practices and principles for setting, measuring, and refining KBRs and KPIs across varied business use cases.
Ability to apply analytical and problem-solving approaches and break complex technical issues into measurable actions.
Knowledge of methods for documenting and tracking policies and procedures.
Knowledge of client configurations and when to investigate details.
Understanding of computer hardware, network administration, and hosted or locally installed software applications.
Computer literacy and willingness to learn additional software applications.
Ability to apply customer service techniques and practices.
Ability to develop training materials and deliver training to a multicultural staff.
Ability to solve technical problems involving integrated operating systems and hardware platforms.
Problem-solving, critical-thinking, and analytical skills.
Ability to establish and maintain effective working relationships with technical and non-technical users.
Ability to ensure availability, dependability, and reliability of assigned applications.
Excellent oral and written communication skills.
Ability to maintain confidentiality of work-related information and materials.
Interpersonal and communication skills, including tact and diplomacy.
Organizational and planning skills, attention to detail, and follow-through.
Ability to use spreadsheets, word-processing, database, and presentation software, with emphasis on statistical charts, tables, and graphs.

Responsibilities

Develop, maintain, and execute queries, Workday custom reports, and system extracts to analyze HR, benefits, and payroll data.
Produce functional HR reports using advanced Excel functions to analyze trends, audit records, and support leadership decisions.
Gather, audit, and compile HR data for open-records requests, annual and ad hoc surveys, and regulatory requirements.
Coordinate the SACSCOC process for faculty credentialing, licensing, and compliance reporting, and communicate findings and analysis to academic administrators.
Configure and maintain Workday benefits, absence, compensation, and core HR modules, ensuring plan rules alignment and system efficiency.
Prepare, validate, and execute Enterprise Interface Builder (EIB) uploads for demographic, benefit, and compensation updates.
Manage and troubleshoot data integration files across systems.
Work with IT, Payroll, and external technical vendors to diagnose system issues, test software updates and patches, and implement enhancements.
Document HR workflows, audit system performance, and write Standard Operating Procedures to support continuous improvement and data accuracy.
Administer and validate employee benefit and leave-plan eligibility; process daily benefit changes and audit deductions across HCM and payroll systems.
Audit leave balances, retroactive adjustments, and payroll-related benefit discrepancies, and work with Payroll to resolve variances.
Process the annual roll of employee benefits and support annual open enrollment and new-hire onboarding with technical and functional systems guidance.
Process the annual roll of employee salaries, incorporating market adjustments, salary scale updates, annual board-approved increases, and position reclassifications.
Prepare annual ERS salary files, 1095-C ACA data reporting, IPEDS, and other mandated state and federal filings.
Research complex employee inquiries, review transaction histories, and resolve configuration issues as a technical lead for HR systems.
Develop and deliver training to staff and administrators on HCM workflows, system procedures, benefits processes, and policy changes.
Manage workload and deadlines, complete tasks accurately, and collaborate with team members and stakeholders.