Analyst, Health Operations

Royal Caribbean Cruises Ltd•Miami, FL

21d•Onsite

About The Position

The Royal Caribbean Group Health Team is hiring a full-time Analyst, Health Operations to support the Medical and Public Health Team, which protects the health and wellbeing of guests, crew, and employees across ships, destinations, and shoreside operations. The team supports medical standards, public health compliance, prevention strategies, outbreak readiness, and health-related risk management. This is an onsite position based in Miami, Florida, reporting to the Manager, Health Operations. The position focuses on diagnosing and correcting medical equipment system malfunctions. The Analyst tests, repairs, installs, maintains, and calibrates medical equipment; carries out preventive maintenance and electrical safety inspections; documents service and maintenance work; and provides technical assistance and instruction to equipment users. The role may require work during evenings, nights, and weekends and travel to seaports in the continental United States and internationally.

Requirements

Minimum of 2 years of relevant experience.
Complete assignments accurately and with attention to detail.
Analyze, organize, and prioritize work under pressure while meeting deadlines.
Communicate effectively with co-workers, managers, and customers.
Process and handle confidential information with discretion.
Work evenings, nights, and weekends as necessary.
Travel to seaports in the continental United States and internationally.
Work independently and in a collaborative environment.
Be legally authorized to work in the location where the position is based; the role is not eligible for immigration or work-visa sponsorship now or in the future.

Nice To Haves

Associate degree in biomedical engineering or a relevant field.

Responsibilities

Diagnose and correct medical equipment system malfunctions.
Test medical equipment functionality and make necessary adjustments and calibrations.
Read and understand service manuals, operator manuals, data sheets, specification sheets, and related technical documentation.
Document service events, performance tests, preventive maintenance results, and corrective maintenance.
Repair, troubleshoot, test, and perform preventive maintenance on medical equipment on-site.
Repair, install, maintain, and calibrate a wide variety of medical equipment.
Perform preventive maintenance according to manufacturers’ instructions and checklists.
Provide technical assistance and instruction to end users by phone, email, or on-site.
Perform electrical safety inspections.