Analyst, Global KYC Program Office - Denver, CO (Hybrid)

Western Union•Denver, CO

5d•$70,000 - $82,000•Hybrid

About The Position

Western Union is seeking a detail-oriented, execution-focused Analyst to join its Global Know Your Customer (GKYC) team. Reporting to the Manager of KYC, the Analyst helps oversee processes and improve the effectiveness of the Global KYC Program. The role analyzes compliance and transaction data to identify and escalate gaps, resolve process weaknesses, and improve program quality. It also collaborates across business groups to address complex issues involving the application and enforcement of global KYC requirements, regulatory obligations, and program execution. This is a hybrid position based at 7001 E. Belleview Ave, Denver, CO 80237. Employees are expected to work from the office a minimum of three days per week. The annual base salary range is $70,000 to $82,000 USD, with total on-target compensation also including annual incentives aligned with individual and company performance. Actual salaries vary based on qualifications, skills, and competencies. Applicants must be authorized to work in the United States on a full-time basis; Western Union will not sponsor work visas for this position.

Requirements

Bachelor’s degree strongly preferred; relevant work experience may be substituted.
Excellent written and verbal communication skills.
Ability to think critically and work independently within a framework of guidelines and accountability.
At least 3 years of experience in AML compliance or a comparable field.
At least 2 years of experience analyzing data, metrics, or reporting to assess controls, risks, or operational effectiveness.
Experience reviewing customer identification, verification, and due diligence mechanisms and processes.
Experience identifying, documenting, and helping to resolve compliance, operational, or control-related issues.
Experience working with customer databases, case management systems, or compliance technology platforms.
Strong knowledge of Microsoft Word, Excel, and PowerPoint.
Must be currently authorized to work in the United States on a full-time basis; visa sponsorship is not available.

Nice To Haves

Visio experience.
Professional certification such as CAMS, CFCS, or CFE.

Responsibilities

Analyze data and metrics related to the Global KYC Framework to assess control effectiveness and whether processes operate as designed.
Evaluate end-to-end customer identification and verification processes for compliance with KYC requirements and regulatory expectations.
Identify, document, and escalate control gaps, process deficiencies, and potential compliance issues to appropriate stakeholders.
Review KYC data in the Universal Customer Database for accuracy, completeness, and integrity.
Analyze Customer Risk Scoring Model outputs, assess data quality and performance, and communicate findings to key stakeholders.
Partner with Compliance, Technology, and business teams to support the design, implementation, and execution of KYC initiatives and projects.
Support internal audits, regulatory examinations, remediation efforts, and other initiatives affecting the Global KYC Program.
Manage and contribute to projects involving regional compliance requirements, KYC enhancements, and other assigned strategic or operational priorities.

Benefits

Short-term incentives and annual incentives aligned with individual and company performance.
Multiple health insurance options.
Accident insurance.
Life insurance.
Access to development platforms.
Medical, dental, vision, and life insurance.
Tuition Assistance Program.
Employee Discount Program.
Parental Leave.
401K Plan.