Analyst, Equipment Control

Ocean Network Express•Naperville, IL
•$50,000 - $65,000•Hybrid

About The Position

The Analyst, Equipment Control is a member of the Equipment Control (EQC) team and supports the organization’s strategic growth. The role applies knowledge of daily EQC operations to manage assigned areas, identify opportunities for automation, and develop tools and streamlined processes that improve team efficiency. It supports the design, implementation, and maintenance of operational tools, reports, and workflows for regional teams and the broader EQC organization. The analyst manages Looker reporting and serves as a liaison with the Data COE and ICT, combining operational expertise with technical analytics. The role leads EQC adoption of AI solutions, prompt engineering standards, and automation tools to streamline daily work and improve cost efficiency. It also collaborates with analysts across teams to reduce silos and develop enterprise-level tools for North America EQC.

Requirements

  • At least 1 year of relevant functional and industry experience.
  • Strong understanding of EQC operational systems, including high proficiency in OPUS and Looker.
  • Ability to analyze operational data, troubleshoot process bottlenecks, and perform root-cause problem solving.
  • Ability to solve complex logistics problems, including cost-savings optimization, aging reduction, and cost-variance analysis.
  • Knowledge of metadata management, data accuracy standards, and spreadsheet modeling, including advanced Google Sheets and Microsoft Excel formulas and pivot tables.
  • Skill in translating operational pain points into technical documentation and digital solutions.
  • Operational fluency with Gemini AI tools, custom Gems, and NotebookLM.
  • Practical mastery of prompt-engineering principles.
  • Familiarity with workflow automation and registering internal AI tools according to company governance guidelines.
  • Ability to communicate and present data-driven recommendations and strategic reports to stakeholders.
  • Self-starter mindset and strong multitasking, prioritization, and organizational skills.
  • Ability and interest in teaching peers and supporting adoption of digital workflows and analytical tools.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Manage the fleet to support export demand and empty loadback operations.
  • Develop and maintain self-service BI dashboards using Looker, LookML, and the ONE Data Model to support regional and global KPIs.
  • Evaluate operational metrics to identify trend anomalies, cost-reduction opportunities, equipment-balance issues, and operational inefficiencies.
  • Oversee inventory spreadsheets and report structures to maintain data integrity.
  • Promote department-wide adoption of AI tools and automation.
  • Develop structured AI notebooks and automated inquiry solutions to process unstructured operational documents and aggregate large datasets for strategic operational planning.
  • Translate EQC business needs into technical reporting requirements using structured requirements-gathering methods.
  • Train, upskill, and support end users on Looker dashboards, Google Workspace integrations, and AI productivity tools.
  • Collaborate with other analysts to review digital solutions across teams and develop enterprise-level tools for North America EQC.
  • Manage Looker reporting and liaise with the Data COE and ICT.

Benefits

  • Hybrid working arrangements.
  • Total rewards package including medical, dental, vision, life insurance, short-term and long-term disability, and a 401(k) plan.
  • Opportunities for internal movement and advancement.
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