Analyst - Digital Implementation

Wingstop • Dallas, TX

6d

About The Position

Wingstop is seeking a Digital Implementation Analyst to join its Digital Technology team. The role implements digital menu and restaurant updates across new and existing markets, helping ensure that restaurant digital storefronts are accurate and operational. The analyst works cross-functionally to strengthen menu planning and drive optimization, collaborating with internal and external resources in a fast-paced, highly collaborative Agile environment.

Responsibilities include supporting menu product and promotion rollouts; coordinating fee and pricing updates with finance, marketing, brand, and third-party delivery partners; maintaining restaurant listings and menus across digital properties; and keeping teams informed about menu changes, products, programs, and promotions. The analyst also manages menus and promotions across e-commerce platforms, project timelines, support tickets, and launches; participates in platform and technology evaluations and project meetings; identifies risks and recommends solutions; analyzes trends and problems; and translates business needs into actionable plans and measurable outcomes.

The position calls for strong analytical, organizational, communication, and follow-through skills; the ability to manage multiple high-priority tasks with broad supervision; and experience with data analysis and reporting tools. A bachelor’s degree or equivalent experience is preferred but not required. Experience with third-party technology providers and distributed restaurant or retail systems is relevant; occasional travel may be required, less than 5% of the time.

Requirements

• Ability to facilitate work across high-performance teams to develop and implement innovative, sustainable solutions.
• Ability to produce clear project documentation and reports and present status information to management.
• Experience in basic data analysis, reporting, and insights using Excel, Power BI, or similar tools.
• Proficiency with standard office equipment and Microsoft Windows, Outlook, Word, Excel, and PowerPoint.
• Strong analytical skills, exceptional follow-up, and a sense of urgency.
• Excellent organizational, time-management, and prioritization skills.
• Excellent interpersonal, written, and oral communication skills.
• Commitment to integrity and professionalism.
• Independent thinking and proactive problem-solving ability.
• Ability to self-direct with broad supervision and handle multiple high-priority tasks.
• Experience working with third-party technology service providers, preferably in retail or restaurant e-commerce.
• Occasional travel may be required, less than 5% of the time.

Nice To Haves

• Bachelor’s degree or equivalent experience preferred, but not required.
• Working knowledge of distributed e-commerce and POS systems in a restaurant or retail environment.
• Experience with distributed restaurant or retail systems.

Responsibilities

• Support menu product and promotion rollouts, including drafting and proofreading communications to the field.
• Coordinate fee and pricing updates with finance, marketing, brand teams, and third-party delivery partners.
• Maintain and update restaurant listings and menus published on digital properties.
• Inform internal and external teams promptly about menu changes, new products, programs, and promotions.
• Manage menus and promotions on multiple e-commerce platforms.
• Manage multiple project timelines simultaneously.
• Identify and raise issues and risks to management and team members.
• Participate in evaluating new platforms, tools, and technologies.
• Represent the Digital team at project planning and implementation meetings.
• Evaluate problems and recommend solutions based on system knowledge and anticipated business needs.
• Monitor trends, diagnose problems, and identify opportunities using analytical skills.
• Assist with product, promotion, coupon creation, and marketing campaign launches.
• Translate department leaders’ business needs into actionable plans, solutions, and measures of success.
• Present insights clearly and concisely in written and verbal form at any level of the organization.
• Assist with platform and innovation launches.
• Produce project documentation, reports, and status updates for management.
• Handle support tickets promptly.

Benefits

• Unlimited paid time off for exempt employees.
• One paid volunteer day of the employee’s choice.
• Competitive bonus structure for eligible roles.
• Team member stock purchase plan.
• Health savings or flexible spending account options.
• 401(k) matching: dollar for dollar on the first 3% and 50 cents on the dollar for the next 2% of team member contributions, up to 5% of eligible compensation.
• Comprehensive medical, dental, and vision benefits.
• Basic life and AD&D insurance provided.
• Pet insurance.
• Education assistance.
• Wellness reimbursement program.
• Paid maternity and paternity leave.
• Lunch provided every Tuesday and Thursday in the office.
• Discount on Wingstop gift cards.
• Onsite game room.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed