Analyst - Digital Implementation

Wingstop • Dallas, TX

7d

About The Position

Wingstop is seeking a Digital Implementation Analyst to join its Digital Technology team. The role implements digital menu and restaurant updates across new and existing markets, helping ensure restaurant digital storefronts are accurate and operational. The analyst works cross-functionally to strengthen menu planning and drive optimization, collaborating with internal and external resources in a fast-paced, highly collaborative Agile environment.

The position supports menu, product, promotion, pricing, platform, and innovation launches. It maintains restaurant listings and menus across digital properties and e-commerce platforms, coordinates rollout logistics and communications, manages project timelines, identifies risks, and uses analysis to monitor trends, diagnose issues, and identify opportunities. The analyst also represents the Digital team in planning and implementation meetings and presents project information and insights across the organization.

Occasional travel may be required, less than 5% of the time. The posting lists unlimited paid time off specifically for exempt employees, along with other benefits and office amenities.

Requirements

• Experience in basic data analysis, reporting, and insights using Excel, Power BI, or similar tools.
• Proficiency with standard office equipment and computer software, including Microsoft Windows, Outlook, Word, Excel, and PowerPoint.
• Strong analytical skills, exceptional follow-up, and a sense of urgency.
• Excellent organizational, time-management, and prioritization skills.
• Excellent interpersonal, written, and oral communication skills.
• Strong personal commitment to integrity and professionalism.
• Independent thinking and proactive problem-solving ability.
• Ability to self-direct with broad supervision and handle multiple high-priority tasks.
• Ability to facilitate work across high-performance teams to rapidly develop and implement innovative, sustainable solutions.
• Ability to produce clear project documentation and reports and present status or other key information to management.
• Experience working with third-party technology service providers, preferably in retail or restaurant e-commerce.

Nice To Haves

• Strong working knowledge of distributed e-commerce and POS systems in a restaurant or retail environment.
• Bachelor’s degree or equivalent experience; preferred but not required.
• Experience with distributed restaurant or retail systems; preferred but not required.

Responsibilities

• Support menu, product, and promotion rollouts, including drafting and proofreading communications to the field.
• Manage fee and pricing update logistics by coordinating input from Finance, Marketing and Brand, and third-party delivery partners.
• Maintain and update restaurant listings and menus published on digital properties.
• Ensure internal and external teams are informed promptly about menu changes, products, programs, and promotions.
• Manage menus and promotions on multiple e-commerce platforms.
• Manage multiple project timelines simultaneously.
• Identify and raise issues and risks to management and team members.
• Participate in evaluating new platforms, tools, and technologies.
• Represent the Digital team at project planning and implementation meetings.
• Evaluate problems and recommend solutions based on system knowledge and anticipated business needs.
• Use analytical skills to monitor trends, diagnose problems, and surface opportunities.
• Assist with execution of product, promotion, coupon creation, and marketing campaign launches; translate department leaders’ business needs into actionable plans and measure success.
• Present insights clearly and concisely in written and verbal form at all levels of the organization.
• Assist with execution of platform and innovation launches.
• Produce project-related documentation and reports, including status and other key information for management.
• Handle support tickets promptly.

Benefits

• Unlimited paid time off for exempt employees.
• One paid volunteer day of the employee’s choice.
• Competitive bonus structure for eligible roles.
• Team member stock purchase plan.
• Health savings or flexible spending account options.
• 401(k) with dollar-for-dollar matching on the first 3% and 50 cents per dollar on the next 2% of team member contributions, up to 5% of eligible compensation.
• Comprehensive medical, dental, and vision benefits.
• Basic life and AD&D insurance provided.
• Pet insurance.
• Education assistance.
• Wellness reimbursement program.
• Paid maternity and paternity leave.
• Lunch provided every Tuesday and Thursday in the office.
• Discount on Wingstop gift cards.
• Onsite game room.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed