Analyst, Deal Operations

Ramp•San Francisco, CA

1d•$104,000 - $130,000

About The Position

Ramp is seeking an Analyst, Deal Operations to support the growth of its Sales organization. Reporting to the Senior Manager, Deal Desk, this role partners with Sales on quoting, pricing structure, and contracting. The analyst helps guide deal execution in accordance with company policies and procedures, promotes consistency, and manages risk. The role works with Sales, Legal, Accounting, and cross-functional leadership to streamline workflows and improve sales productivity.

Requirements

At least 1 year of experience in a Deal Desk environment, preferably at a high-growth SaaS company.
Experience with Salesforce, CPQ, and other sales-related systems, including pricing and data enrichment tools.
Exceptional written and verbal communication skills.
Strong project management instincts and the ability to manage multiple projects at once.
A get-things-done mentality, with the ability to dissect problems, identify solutions, and drive them to completion with a high degree of autonomy.

Nice To Haves

Experience in a Deal Desk environment at a high-growth SaaS company.

Responsibilities

Review and approve quotes and contract workflows within policy, escalating exceptions with clear context.
Enable product tiers, configure accounts, manage trial extensions, and coordinate billing.
Provide first-line support to Account Executives on deal structure, approval requirements, and processes.
Document learnings and help develop standard operating procedures and escalation guides.
Help optimize, streamline, and automate quote-to-cash processes to drive consistency.
Serve as a subject matter expert on deal constructs, operational procedures, approval policies, and controls.

Benefits

Flexible PTO.
Centralized home-office equipment ordering.
Health and wellness stipend.
Budget for intra-office travel.
Weekly coffee stipend.
United States: 100% medical, dental, and vision insurance coverage for the employee, with partial coverage for dependents.
United States: One Medical annual membership.
United States: 401(k) with employer match on contributions made while employed by Ramp.
United States: Fertility HRA of up to $10,000 per year.
United States: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only, at 100% pay.
United States: Pet insurance.
United States: In-office lunch, snacks, drinks, and other perks.
United States: Relocation expense coverage to NYC or SF, if needed.
Canada: Group medical, dental, and vision coverage through Sun Life.
Canada: Life, AD&D, and disability coverage.
Canada: Fertility drug coverage of up to $4,000 lifetime.
Canada: Group Retirement Plan with employer match (RRSP + DPSP).
Canada: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only, at 100% pay, with additional time available at reduced pay.
Canada: Employee Assistance Program and virtual care through Lumino Health.
United Kingdom: Private medical insurance through Freedom Elite.
United Kingdom: Virtual GP and at-home care via eMed x Livi.
United Kingdom: Workplace pension through Penfold, with salary sacrifice option.
United Kingdom: Parental leave of up to 16 weeks for birthing and bonding or 8 weeks for bonding only, at 100% pay, with additional time available at reduced pay.