Analyst, Datalinx Platform & Data Management (Contract)

TMX Group•Toronto, ON

1d•CA$28 - CA$33•Hybrid

About The Position

Venture outside the ordinary - TMX Careers The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team. Ready to be part of the action? We are seeking an Analyst - 2 year contract to join the Datalinx Platform & Data Management team. In this role, you will work closely with the Salesforce lead to drive operational excellence across our data platforms, including Salesforce, the TMX Datalinx Webstore, DataBP, Client Portal, and Business Intelligence workflows. You will play a key part in maintaining data integrity and streamlining workflows by managing daily platform activities, reporting, and outbound communications. Additionally, you will support our ongoing Verity integration through data cleanup, process documentation, and execution, ensuring our operations remain accurate, consistent, and scalable.

Requirements

1–3 years of experience in Salesforce administration, CRM operations, business systems support, marketing operations, platform support, or data operations roles
Hands-on experience supporting Salesforce administration, reporting maintenance, CRM operations, workflow execution, and campaign management activities
Strong attention to detail with a focus on data accuracy, operational consistency, and process execution
Advanced proficiency in Excel and comfort working with large datasets and reporting workflows
Exposure to Tableau, Power BI, Amazon QuickSight, or similar reporting tools
Experience supporting outbound communications, campaign execution, or operational workflows
Strong organizational, analytical, and problem-solving skills
Ability to manage multiple priorities while working within established processes and procedures
Strong communication and collaboration skills across business and operational teams
Interest in financial markets, fintech, or market data platforms

Nice To Haves

Salesforce Administrator certification is considered an asset
Familiarity with outbound campaign tools, data enrichment platforms, or marketing automation technologies like Salesforce Marketing Cloud, HubSpot & Salesloft
Exposure to SQL, data analysis, or data visualization concepts
Familiarity with workflow automation tools such as Salesforce Flows, Zapier, Power Automate, Workato, or similar platforms
Experience working in SaaS, fintech, financial services, market data, or technology organizations
Experience with data remediation, data governance, data migration, or CRM data quality initiatives

Responsibilities

Support the day-to-day administration and maintenance of Salesforce, ensuring data accuracy, completeness, and consistency across accounts, contacts, opportunities, and campaign data
Support the Salesforce lead with workflow updates, reporting maintenance, and ongoing platform administration activities
Assist with Salesforce reporting updates, workflow execution, and operational support activities across the platform
Execute outbound communications and campaign deployments using approved messaging, templates, and segmented target lists
Maintain core data management processes including data cleansing, deduplication, enrichment, and database hygiene within Salesforce and related systems
Support list creation, audience segmentation, campaign tracking, and outbound workflow execution using Salesforce and integrated tools
Build and maintain recurring reports and dashboards to support operational tracking and business reporting needs
Support the administration and maintenance of third-party data and prospecting tools (e.g., ZoomInfo) where applicable
Provide operational and administrative support across Datalinx platforms including Salesforce, the TMX Datalinx Webstore, DataBP, Client Portal, and related business workflows
Support Business Intelligence initiatives through data preparation, reporting support, dashboard maintenance, and operational analysis
Document workflows, operational processes, and standard operating procedures to support consistency and operational efficiency across the organization
Support the execution of established workflows and business processes across Salesforce, platform operations, and outbound communication activities