Analyst Cash Application

American Tower

10h

About The Position

The Team We are seeking a Cash Application Analyst join American Tower’s Accounts Receivable team within the Finance Organization. The Accounts Receivable Finance team is responsible for providing accounting support services for all US Tower account receivables. In this role, you will focus on researching and resolving exception transactions while also identifying opportunities to improve efficiency and accuracy through automation and process optimization. You will partner cross functionally to drive reliable outcomes, strengthen controls, and enhance the overall cash application process.

Requirements

Bachelor’s degree or a minimum of 3 years of experience in a business AR environment preferred
Oracle Financials AR module experience preferred
Comfort working with systems, reports, and data to drive accuracy and efficiency.
Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively.
Ability to work with different functional groups and levels of employees to effectively and professionally achieve results.
Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization of duties and functions in a fast-paced environment.
Demonstrated interest or experience in process improvement, automation, or operational excellence within a finance environment.

Responsibilities

Research, analyze, and resolve exception transactions; collaborating with customers, collectors, internal partners, and banking systems in accordance with company timelines.
Reconcile and confirm value of customer checks and automated clearing house/wires to ensure match of total value for cash posted.
Load and record deposits in Oracle Sales Ledger using output journal functionality in AR Auto Cash System.
Produce reconciliation report detailing daily deposits to the Sales Ledger; reconcile assigned checks and ACH/wires.
Manage, control and resolve customer deposit, payment, and account balance issue.
Process refunds and accurately code and resolve unapplied cash according to policies and procedures for corresponding accounts.
Partner with customers to transition payments methods (wires vs checks) and ensure payments are routed to the correct lockboxes to reduce manual processing.
Identify opportunities for automation, standardization, and process improvement within cash application workflows, including exception handling, reconciliations, and reporting.
Document current‑state processes and recommend enhancements that reduce manual effort, improve cycle times, and strengthen controls.
Collaborate with Finance Systems, IT, and upstream/downstream partners to support system enhancements, testing, and implementation of process improvements.
Other duties as assigned.