Accounts Receivable Cash Application Analyst

Mac Papers and Packaging,•Jacksonville, FL

2d•Onsite

About The Position

The Accounts Receivable Cash Application Analyst is part of a team of highly motivated, customer-oriented individuals seeking to deliver exceptional experiences to our customers and drive performance of the organization. The Cash App Analyst is responsible for the accurate and timely application of customer payments, reconciliation of accounts, and support of end-to-end Accounts Receivable processes. The analyst must have experience working with large and have hands-on experience with BillTrust or similar AR automation platforms. The analyst will partner closely with sales, customers, and banking partners to resolve issues timely and maintain strong customer relationships.

Requirements

Minimum of 5+ years in accounts receivable, billing, or collections in a high-volume environment
Strong attention to detail and accuracy with large data sets
Experience using ERP accounting platforms (Infor M3, SAP, Sage, Syspro)
Excellent problem-solving and reconciliation skills
High proficiency with Microsoft Excel
Ability to multitask and prioritize workload
Must have intermediate Microsoft Office (Word, Excel, Outlook) skills
Must be able to efficiently use a Windows-based computer
Ability to prioritize and complete assignments accurately and in a timely manner
Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment
Strong interpersonal, organizational, oral and written communications skills
Must be able to read and communicate in English, for safe and effective performance of the job and business operations
Must be able to work independently and with a team
Must be able to pass a drug screen and criminal background check

Nice To Haves

Associates or BS in Accounting or Finance is preferred
Hands-on experience with BillTrust strongly preferred

Responsibilities

Accurately post and apply high-volume customer payments (ACH, wire, lockbox, credit card, and checks) using BillTrust and ERP systems
Research and resolve unapplied cash, credits on account, short payments, overpayments, and discrepancies in a timely manner
Reconcile daily cash postings to bank activity and general ledger accounts
Monitor and manage cash application queues within BillTrust
Maintain accurate support files for payments, customer adjustments and journal entries
Collaborate with other Accounts Receivable team members, Customer Service, and Sales teams to resolve payment issues and disputes
Maintain detailed documentation of cash application processes and exceptions
Coordinate with Accounting team to assist with month-end close activities, including cash reconciliations, bank reconciliations, and other AR-related accounting and reporting
Identify process improvement opportunities and support automation initiatives. Analyze remittance data and improve auto-cash application rates
Ensure compliance with internal controls, audit requirements, and company policies
Assist with maintaining shared department inbox by responding to assigned task in a timely manner
Other duties as assigned