Analyst Business Systems – KZP

Signet Jewelers • Irving, TX

7d

About The Position

As a functional administrator, this position reports to the business owners and defines requirements, ensures system data integrity and participates/leads in testing for applications used by multiple business functions. Investigates and helps resolve production problems and serves as liaison to other business departments to provide expertise of specific business applications and overall information systems. Participates in systems development projects as a subject matter expert in major business application or set of applications. Consults with business unit management on a regular basis to ensure that business and customer needs are addressed. Develop and maintain detailed business processes and procedures. In partnership with the business departments and technical teams, develops detailed systems design specifications and components (user screens, program logic, calculations, formats, reports, interfaces, etc.). Develops system acceptance test plans, objectives, and cases/scripts. Assists in the development of written procedures to ensure optimal system utilization and administration. Provides assistance with user training and documentation activities. Provides problem resolution and enhancement support for production applications. Participates in priority setting for IT initiatives by facilitating priority discussions with unit management. Provides system support and troubleshooting for the business departments. Train new users and problem solve general questions. Develop and maintain reporting as needed by the business departments. Heavy liaison to IT department. Researches and identifies strategic business opportunities for enhanced efficiency, revenue growth, and customer service with new systems development.

Requirements

• Functional administrator role.
• Reports to business owners.
• Subject matter expert in major business application or set of applications.
• Liaison to IT department.

Responsibilities

• Defines requirements for applications used by multiple business functions.
• Ensures system data integrity.
• Participates/leads in testing for applications.
• Investigates and helps resolve production problems.
• Serves as liaison to other business departments to provide expertise of specific business applications and overall information systems.
• Participates in systems development projects as a subject matter expert.
• Consults with business unit management to ensure business and customer needs are addressed.
• Develops and maintains detailed business processes and procedures.
• Develops detailed systems design specifications and components.
• Develops system acceptance test plans, objectives, and cases/scripts.
• Assists in the development of written procedures to ensure optimal system utilization and administration.
• Provides assistance with user training and documentation activities.
• Provides problem resolution and enhancement support for production applications.
• Participates in priority setting for IT initiatives.
• Provides system support and troubleshooting for the business departments.
• Trains new users and problem solves general questions.
• Develops and maintains reporting as needed by the business departments.
• Acts as a liaison to the IT department.
• Researches and identifies strategic business opportunities for enhanced efficiency, revenue growth, and customer service with new systems development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed