Analyst, Brokerage Operations Tax

Fidelity Investments•Covington, KY

About The Position

The Brokerage Tax Analyst serves as a technical expert on U.S. withholding tax requirements for Fidelity’s brokerage and retirement businesses. The role combines tax expertise, data analysis, operational risk oversight, and technology support to promote accurate withholding, remittance, reporting, and regulatory compliance. The analyst works with Operations, Technology, Product, Compliance, Service, and Vendor teams to modernize tax operations and support regulatory change initiatives. The team handles withholding, remittance, and filing for federal and state requirements; annual tax forms for retirement accounts, college savings accounts, and non-resident aliens; and testing and validation of related forms for production. The team also sends customer funds to government agencies on varying schedules, processes ad-hoc and proactive service requests, and emphasizes accuracy because incorrect remittance can result in significant fines.

Requirements

  • At least 3 years of experience in financial services tax operations, withholding tax, information reporting, or regulatory reporting.
  • Subject expertise in NRA withholding (Chapter 3 and Chapter 4/FATCA), backup withholding, and retirement withholding requirements.
  • Experience with W-8 and W-9 documentation requirements.
  • Deep understanding of IRS withholding and reporting regulations.
  • Ability to interpret, apply, and communicate complex IRS regulations.
  • Strong data analytics skills using SQL, Excel, Power BI, Alteryx, Tableau, or similar analytical platforms.
  • Ability to write business requirements and support system testing for tax-related technology improvements.
  • Knowledge of workflow automation, AI-enabled solutions, and process improvement methodologies.
  • Understanding of tax reporting platforms, brokerage operations, and client account servicing environments.

Nice To Haves

  • Bachelor’s degree in Accounting, Taxation, Finance, Economics, Information Systems, or a related field preferred.
  • CPA, MST or equivalent experience, EA, or advanced tax certification preferred.

Responsibilities

  • Serve as a primary subject matter expert on backup withholding, nonresident alien (NRA) withholding, and retirement withholding regulations.
  • Analyze large data sets to identify withholding exceptions, trends, root causes, and emerging risks.
  • Partner with technology teams to automate manual processes and improve tax-related systems and controls.
  • Lead complex tax research, issue resolution, and regulatory interpretation activities.
  • Support implementation of new IRS, federal, and state tax reporting and withholding requirements.
  • Oversee withholding reconciliations, remittances, and tax reporting accuracy.
  • Develop business requirements, testing strategies, and operational readiness plans for tax-related initiatives.
  • Identify opportunities to reduce operational risk through stronger controls, monitoring, and process redesign.
  • Support audits, examinations, and regulatory inquiries by providing subject matter expertise and documentation.
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