Analyst, analytics and reporting

CMHC - SCHL • Vancouver, BC

1d • CA$62,393 - CA$77,992 • Hybrid

About The Position

Join the Operational Business Support team, in the Bilingual Analyst, Analytics and Reporting position. This position oversees the day-to-day reporting requirements of lenders of time-sensitive default and arrears data, ensuring accuracy, compliance, and consistency across multiple systems. The role operates under strict monthly and quarterly deadlines and plays a critical role in maintaining corporate-level default and arrears reporting integrity.

Requirements

• An undergraduate degree in Business Administration or in a related discipline, or an equivalent combination of education and/or experience.
• A minimum of one (1) year of related experience in analytics, reporting or mortgage-related functions.
• A strong proficiency in Microsoft Office Suite, with strong skills in Excel for data manipulation, analysis, and reporting.
• A proven ability to meet deadlines, manage competing priorities, and adapt to evolving processes and organizational needs.
• Excellent analytical, written, and oral communication skills, with the ability to synthesize information, provide recommendations, and deliver professional client service.
• Effective collaboration with internal teams and external partners, supported by an understanding of work procedures and their impact on business continuity.

Nice To Haves

• Knowledge of database and analytical tools.
• Knowledge of Microsoft Dynamics 365.

Responsibilities

• Validate account data prior to system ingestion to prevent downstream reporting and operational risks.
• Ingest and process default and arrears reports in accordance with evolving procedures, policies, and reporting requirements.
• Apply strong understanding of reporting terminology, calculations, and procedures to identify anomalies and mitigate risk.
• Investigate, troubleshoot, and resolve reporting errors by conducting extensive system research and liaising with multiple internal departments.
• Ensure all reporting outputs meet established quality, accuracy, and compliance standards.
• Use advanced Excel skills to correct formatting issues, manipulate data, and support reporting accuracy.
• Maintain and update procedures, workflows, and tools to reflect process changes and operational improvements to provide ongoing support to colleagues by leveraging and sharing expertise in systems and operational processes.
• Manage and prioritize high volumes of work that fluctuate throughout the reporting cycle, including short periods of intense pressure.

Benefits

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level