Analyst, Accounts Receivable

Ferrara•Chicago, IL

2d•$71,100 - $99,540•Hybrid

About The Position

The primary purpose of the Analyst, Accounts Receivable position is to ensure the accurate and timely application of customer payments to outstanding invoices while supporting proactive collection efforts to reduce past due balances and improve overall cash flow management. This is achieved through the effective use of HighRadius, with the role also responsible for identifying opportunities for automation and leading efficiency initiatives to continuously improve processes. Additionally, this position will be responsible for monitoring customer aging, following up on outstanding receivables, researching and resolving payment discrepancies and disputes, and collaborating cross-functionally with internal teams and customers to support timely payment resolution and maintain accurate customer account balances.

Requirements

High attention to detail with strong accuracy and organizational skills
Ability to manage high volumes of transactions in a fast-paced environment
Strong analytical and problem-solving skills with the ability to identify root causes
Effective communication skills with the ability to collaborate cross-functionally
Ability to prioritize tasks, meet deadlines, and manage multiple responsibilities simultaneously
Proactive and solution-oriented mindset with a focus on continuous improvement
Bachelor’s degree in finance, Accounting, Business Administration, or related field
2+ years of experience in cash application, collections, accounts receivable, or related finance/accounting function
Experience working with ERP systems (e.g., SAP S4 Hana) and cash application tools (e.g., HighRadius)
Strong understanding of accounts receivable processes, including cash posting, deductions, and reconciliation
Proven ability to research and resolve payment discrepancies and unapplied cash items
Proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUPs)

Nice To Haves

Experience supporting integrations, mergers, or portfolio transitions
Proficiency in ERP systems (e.g., S4 Hanna) and advanced Microsoft Excel skills

Responsibilities

Apply daily cash receipts (ACH, wire, check, credit card) accurately and timely to customer accounts within ERP systems (e.g., SAP S/4HANA, HighRadius)
Manage end-to-end cash application activities for the consignment business, including posting customer payments, reconciling remittances, researching discrepancies, and ensuring timely and accurate application of cash to customer accounts
Retrieve, review, and interpret remittance information from customer portals, bank files, lockboxes, and email correspondence
Reconcile unapplied cash and research discrepancies between payments and outstanding invoices
Manage and clear unapplied and on-account cash balances, ensuring timely resolution of open items
Correct misapplied payments and perform account adjustments to maintain accurate customer account balances
Monitor customer aging reports and support collection activities to ensure timely payment of outstanding receivables
Conduct proactive follow-up with customers regarding past due invoices and payment status
Collaborate cross-functionally with Deduction, Collection, Customer Service, Sales, IT, and Accounting teams to resolve account issues and improve cash flow
Maintain accurate and organized documentation supporting all cash application and collection activities
Track and report key performance metrics, including item-level and header-level automation rates within HighRadius
Analyze customer payment trends and identify opportunities to improve collections performance and reduce DSO (Days Sales Outstanding)
Identify and drive process improvement and automation opportunities to streamline cash application and collection workflows within HighRadius
Support month-end and year-end close activities related to accounts receivable and cash application processes
Escalate high-risk or severely delinquent accounts to management as needed
Perform other duties as assigned