Analyst 2, IT-2

Easterseals Southern California•Irvine, CA

About The Position

Under general guidance, the Analyst 2 conducts business analysis of current processes and business requirements for system selection, process improvement, system implementation, and support of application administrators within business units. The role leads and/or participates in IT projects and initiatives that support the organization’s goals and objectives. The position collaborates with business and service lines on requirements, system selection, process improvement, screen design, testing, policies, training, live activations, and ongoing support. It also manages assigned IT projects and maintains current knowledge of industry practices and applications to identify and develop IT solutions.

Requirements

  • Typically requires a B.S. degree in Computer Science or a related field.
  • Seven to ten years of experience working with businesses and information technology.
  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Ability to prioritize and manage multiple tasks in an organized, detail-oriented, collaborative, and customer-oriented manner.
  • Strong analytical and deductive reasoning skills to identify IT opportunities, offer multiple solutions, and resolve conflict.
  • Excellent oral, written, and presentation skills to communicate effectively with all levels of staff.
  • Ability to collaborate in a project team environment and meet deadlines.
  • Ability to interpret and ensure adherence to policies, procedures, and regulations.
  • Ability to consistently demonstrate sound judgment and decision-making.
  • Ability to maintain confidentiality with sensitive information.
  • Ability to obtain and maintain criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation, as required by Easterseals Southern California and/or program requirements.
  • Ability to travel locally, maintain a driving record compliant with Transportation Safety Standards, and maintain auto insurance and vehicle registration.

Nice To Haves

  • SharePoint, Microsoft Project, and Visio experience.

Responsibilities

  • Analyze and document business processes and information technology requirements.
  • Collaborate with business and service lines on business requirements, system selection guidance, process improvements, screen design, testing design and execution, policies, training design and delivery, live activations, and support.
  • Manage the timelines, budget, scope, quality, risks, and communications of assigned IT projects.
  • Maintain current industry and application knowledge to identify, propose, and collaborate on IT solutions.
  • Use best practices informed by research and involvement with industry groups and vendors.
  • Design and/or contribute to the creation of IT policies and procedures.
  • Perform other duties as assigned.
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