Business Systems Analyst 2 (Health IT)

Choctaw Nation of Oklahoma•Durant, OK

1d•Hybrid

About The Position

The Business Systems Analyst 2 supports technology implementations and operational efficiency by working with business user groups to analyze data, model processes, and document requirements for programmers, engineers, and vendors. The role plans and executes projects, from small system enhancements to complex deployments, and develops sustainable business processes that improve efficiency. The position is based in McAlester, Oklahoma, or Talihina, Oklahoma, with a 60% onsite and 40% remote work arrangement. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

A bachelor's degree in a technical or business-related field, or four years of related work experience.
Three years of relevant experience.
Two years of experience providing technical support for customer issues, implementing technical solutions and process improvements, or performing other relevant functions.
Knowledge of the field related to the end-user group supported, such as health, government, commerce, gaming, finance, legal, or human resources.
Proficiency with Microsoft products and software such as Visio for generating process maps.
Excellent interpersonal skills and the ability to build strong relationships and network with individuals at all levels.
Self-motivation, adaptability, effective communication, professionalism, and a positive attitude.
Strong organizational and time-management skills, and the ability to adapt quickly to change.
The posting's Qualifications section also lists an associate degree or two years of related experience, a professional IT certification, and a minimum of five years of directly related Business Systems Analyst experience, including process development.
Knowledge of at least one project methodology (PMI, Prince2, or Agile Project Management), the software development life cycle (Waterfall, Iterative, Agile, Scrum, or Kanban), and at least one relational database management system, preferably MS SQL Server or Oracle.
Proficiency in Visio, Project, SharePoint, and TFS, and intermediate-to-advanced Excel skills, including maintaining complex spreadsheets.

Nice To Haves

Interest in obtaining an ECBA, CCBA, CBAP, PMI-PBA, or PMI-PMP certification.

Responsibilities

Establish project requirements through interviews, document analysis, surveys, business process descriptions, use-case scenarios, and workflow analyses, ensuring stakeholders participate in requirements gathering.
Prepare requirements specifications, user interface guides, business process and workflow diagrams, and functional and technical specifications for system enhancements and project deployments.
Organize and categorize information provided by stakeholders.
Conduct needs analysis, organizational readiness assessments, and impact analysis to identify opportunities to connect programs, processes, and systems and improve organizational efficiency.
Develop and monitor sustainable business processes that increase efficiency.
Understand long-term business objectives and recommend strategies, encouraging stakeholders to use industry-standard best practices.
Work with business owners and stakeholders to develop business cases, project scope, acceptance criteria, and user-testing plans.
Prepare test plans, execute test scripts, document results, and support the management and remediation of defects.
Create user training materials and process guides, and conduct user training.
Provide IT and business-user management with updates through presentations, status reports, and meeting minutes.
Facilitate meetings by preparing schedules, agendas, notes, and action items.
Work with management, business staff, and IT personnel to gather project requirements and negotiate disputes.
Perform other duties as assigned.