Amplify Program Analyst

QTS Data Centers•Duluth, GA

About The Position

At QTS, our Amplify Program Analyst thrives on keeping complex, fast-moving programs running seamlessly. Responsible for the execution of our programs and the launch of new initiatives, this role works across many parts of our organization, communicating and coordinating at all levels. As a key culture leader within the Amplify Programs team, you ensure solutions align with evolving priorities from our customer objectives and foster a positive work culture and employee engagement. As an Amplify Programs Analyst, you are responsible for the delivery of Amplify Program initiatives within QTS. You will own requirements gathering, solution building, and deployment to our customers. You will partner closely with the Amplify Program leadership by providing solution design and program execution to deliver enterprise-aligned outcomes to our customer base (both internal and external).

Requirements

Three or more years of experience in human resources, business or program operations, or similar role.
Working knowledge of MS office suite (SharePoint, Excel, PowerPoint)
Proficiency in report writing, data analysis, and aggregation
Knowledge of operations reporting and analytics.
Willingness to be included in deep dive discussions to gather well measured requirements.
Strong problem-solving skills to address challenges and optimize project outcomes.
Strong analytical skills to assess and document requirements.
Excellent verbal and written communication skills for effective collaboration with stakeholders.
Effective interpersonal skills for building relationships and collaborating with diverse teams.
Ability to evaluate multiple sources of data to create a harmonized result set within solutions.
An enthusiastic attitude in a team environment and ability to drive initiatives independently.

Responsibilities

Develop and deliver program solutions, insights, and materials aligned to evolving business priorities and executive direction, often in the absence of fully defined requirements.
Take ownership of program platforms, systems, and data, ensuring accuracy, continuity, and relevance while proactively identifying improvements to support future needs.
Own and execute logistics and activities across organizations, events, and engagements.
Independently conduct ad hoc research, data gathering, and analysis to inform new program concepts, pilot initiatives, and executive decision-making.
Lead cross-functional solutioning efforts to achieve program objectives and provide measurable outcomes.
Manage and maintain communication with stakeholders and leadership providing program updates and addressing concerns.
Advise senior stakeholders on program risks, tradeoffs, and mitigation strategies, owning resolution planning to ensure successful program delivery.
Drive post-initiative reviews and synthesis of insights, translating feedback from program leadership and stakeholders into recommendations that inform future programs direction.
Maintain a continuous feedback loop with leadership and stakeholders to provide progress updates, challenge resolutions, and proposing solutions based on changing business needs.
Adapt program strategies and execution plans in real time as executive priorities and objectives shift.